September 23, 2017 8:52 PM ET


Company Overview of Helpshift, Inc.

Company Overview

Helpshift, Inc. develops mobile customer services software. It offers Helpshift, a support platform for mobile and Web that helps businesses to proactively support and engage customers. Its support platform includes various functionalities, such as in-app FAQ’s, in-app chat, a full CRM ticketing system, in-app campaigns, and in-app surveys. Helpshift, Inc. was incorporated in 2012 and is based in San Francisco, California.

369 Pine Street

Suite 208

San Francisco, CA 94104

United States

Founded in 2012



Key Executives for Helpshift, Inc.

Chief Executive Officer
Age: 53
Co-Founder & Chief Strategy Officer
Co-Founder and Chief Technology Officer
Chief Revenue Officer
Compensation as of Fiscal Year 2017.

Helpshift, Inc. Key Developments

Helpshift Announces Executive Changes

Helpshift announced the appointment of Salesforce veteran executive Linda Crawford as Chief Executive Officer (CEO). Crawford will take the helm immediately, while founder and current CEO Abinash Tripathy will become Helpshift’s Chief Strategy Officer. Crawford joins Helpshift to drive the company’s next stage of growth, leveraging her experience to rapidly scale the company to fulfill the need for the next generation of customer support.

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Recent Private Companies Transactions

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