March 26, 2017 3:05 PM ET

Internet Software and Services

Company Overview of Gainsight, Inc.

Company Overview

Gainsight, Inc. provides enterprise software solutions. It offers sponsor tracking, success communications, and NPS survey solutions; helps to track customer health; and helps to transform customer success processes, which include triggered lifecycle rules, cohort success communications, and engagement analytics. It serves marketing, late stage private, public pure-play, and enterprise tech companies. Gainsight, Inc. was formerly known as JBara Software, Inc. and changed its name to Gainsight, Inc. in April 2013. Gainsight, Inc. was founded in 2009 and is based in Redwood City, California.

1400 Bridge Parkway

Suite 101

Redwood City, CA 94065

United States

Founded in 2009



Key Executives for Gainsight, Inc.

Chief Executive Officer
Founder and President
Co-Founder and Vice President of Engineering
Chief Customer Officer
Chief Data Scientist
Compensation as of Fiscal Year 2016.

Gainsight, Inc. Key Developments

Gainsight, Inc. Presents at Pacific Crest Securities 12th Annual Emerging Technology Summit, Mar-01-2017

Gainsight, Inc. Presents at Pacific Crest Securities 12th Annual Emerging Technology Summit, Mar-01-2017 . Venue: Park Central San Francisco, 50 Third Street, San Francisco, CA 94103, United States. Speakers: Igor Beckerman, CFO.

Gainsight, Inc. Presents at The JMP Securities 2017 Technology Conference, Feb-28-2017 08:30 AM

Gainsight, Inc. Presents at The JMP Securities 2017 Technology Conference, Feb-28-2017 08:30 AM. Venue: The Ritz-Carlton, San Francisco, California, United States.

ServiceSource and Gainsight Unveil Outcome360 to Bring Together Best of Customer Success in One Solution

ServiceSource® and Gainsight announced a joint solution and strategic partnership providing enterprises with a comprehensive offering to accelerate revenue growth through customer onboarding, adoption, expansion and renewal. The new Outcome360 solution will combine Gainsight’s cutting-edge technology – which offers customer health scoring, automated workflows and customer communications – with ServiceSource’s unmatched expertise and proven methodology in data enablement and enhancement, systems integration and technical implementation. Both companies will market and sell Outcome360 to current and prospective clients. As part of the Outcome360 solution, ServiceSource is launching a global professional services practice around Gainsight’s technology that will offer users a host of wide-ranging benefits: Faster time-to-value through ServiceSource’s implementation and systems integration capabilities and global reach; Improved efficiency and customer insights by leveraging ServiceSource’s extensive data services expertise; and, Accelerated ROI on Customer Success initiatives through tailored sales plays and motions built on ServiceSource’s 17 years of experience. In addition to jointly offering the Outcome360 solution, ServiceSource will also add Gainsight’s technology to its Revenue-as-a-Service platform to deliver additional value and differentiation on behalf of ServiceSource’s managed services clients.

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