May 28, 2017 6:37 AM ET

Software

Company Overview of 1st Touch Limited

Company Overview

1st Touch Limited develops enterprise mobile workforce solutions for social housing in the United Kingdom. It offers Mobile, a solution that provides users with the tools to make data and processes mobile; 360°, which provides users with a 360° view of their customers and allows them to use the information at hand to decide on the best course of action; Self Service Portal that provides a 24/7 point of contact for customers; Self Service App, a self-service mobile app that gives customers a 24/7 point of contact in the palm of their hand; and AccuServ that handles responsive repairs across all trades and has specialised modules for voids, planned works, gas servicing, and cyclical and planne...

Suite 19-21

2 Venture Road

Southampton Science Park

Southampton,  SO16 7NP

United Kingdom

Founded in 2007

Phone:

44 87 1716 3060

Key Executives for 1st Touch Limited

Chief Executive Officer
Chair of 1St Touch User Group
Compensation as of Fiscal Year 2016.

1st Touch Limited Key Developments

Robert Stewart Joins as the New Chair of the 1st Touch User Group

Robert Stewart has been appointed as the new Chair of the 1st Touch User Group. His appointment is a reflection of his considerable awareness of 1st Touch's enterprise mobile workforce software. As Chair of the User Group, Robert has some clear objectives for the evolving role that he can play. Robert Stewart was Business Solutions Manager of AmicusHorizon.

1st Touch Limited Announces Executive Changes

1st Touch has appointed Greg Johns as CEO. Johns, who previously headed the company's sales operation replaces Robert Dent who, having joined as MD in 2007, successfully guided the company through its acquisition by Aareon AG in July 2012. Whilst Dent leaves to follow other business interests and ventures he will still be involved with the company to offer his support. In his new role, Greg Johns is keen to build on the company's market leading share and solid commercial performance.

Hyde Selects 1st Touch Mobile to Deliver Mobile Working Solutions

The Hyde Group has chosen the enterprise mobile workforce software solution from 1st Touch to help deliver mobile working solutions to staff. This forms part of a wider investment by Hyde in IT as part of its commitment to drive up customer satisfaction and continue to improve business efficiency. The new technology will be used initially by the Group's Incomes Officers and then rolled out to other staff such as Surveyors and Housing Officers. The new mobile solution will deliver all the information and forms required by an operative straight to their mobile device. This can include dates and times of customer appointments, payment information, stock data, services available to customers and the forms required to access them online. In essence they will have everything they need to do their job at their finger tips, whilst out on site with customers. Mobile technology is one area where Hyde sees an opportunity to boost both efficiency and customer satisfaction further. Hyde's decision to introduce a professional mobile software solution led to a formal procurement process, as a result of which Hyde entered into a contract with 1st Touch mobile workforce software. 1st Touch software is already being used successfully with many other social housing organisations.

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