September 25, 2017 12:16 PM ET

IT Services

Company Overview of C3/CustomerContactChannels, Inc.

Company Overview

C3/CustomerContactChannels, Inc. provides contact center and outsourced customer management solutions. It offers performance optimization, social media monitoring, customer service, customer acquisition, customer retention/loyalty, back office support, and technical support services. The company also provides C3 ANALYTICS, an analytics platform that collects, organizes, and saves all data from relevant customer interactions, opinions, and sentiments, as well as influences on business, brand, and competition; C3 PLUS, a business process outsourcing service; INTERACTIVE WEB RESPONSE that integrates data, communication channels, and delivery options to help drive sales, service, and self-servic...

1200 South Pine Island Road

Suite 200

Plantation, FL 33324

United States

Founded in 2004

Phone:

954-849-0622

Key Executives for C3/CustomerContactChannels, Inc.

Chief Financial Officer and Senior Vice President of Finance
Age: 53
Chief Commercial Officer
Global Chief Experience Leader
Director of Marketing and Corporate Communications
Senior Vice President of Human Resources
Age: 56
Compensation as of Fiscal Year 2017.

C3/CustomerContactChannels, Inc. Key Developments

CUSTOMERCONTACTCHANNELS to Put Up Facilities Outside Manila

CUSTOMERCONTACTCHANNELS will spend up to $10 million to set up facilities outside of Metro Manila, citing plans “to move jobs to the provinces” in a bid to double its work force in the country. The company wants to expand its operations to two locations outside of the urban capital. So far, they have narrowed down their options to three locations, including Davao.

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Recent Private Companies Transactions

Type
Date
Target
Merger/Acquisition
October 6, 2016
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