October 24, 2016 12:21 AM ET

Health Care Technology

Company Overview of RelayHealth Corporation

Company Overview

RelayHealth Corporation develops clinical connectivity and health information technology solutions. The company offers financial, pharmacy, payer, partner, and educational solutions; and hospital and health system, health plan/insurance company, military health system, pharmaceutical manufacturer, pharmacy benefit manager, physician and physician group, accountable care coordination, patient centered medical home, patient engagement, readmission management, compliance, operational efficiency, and revenue optimization solutions. Its solutions streamline communications between physicians, patients, hospitals, providers, payers, pharmacies, pharmaceutical manufacturers, and financial institutio...

5995 Windward Parkway

Alpharetta, GA 30005

United States

Founded in 1998





Key Executives for RelayHealth Corporation

Chief Financial Officer
Senior Vice President of Clinical Solutions and General Manager of Clinical Solutions
Senior Vice President of Pharmacy Solutions and General Manager of Pharmacy Solutions
Vice President of Product Development
Compensation as of Fiscal Year 2016.

RelayHealth Corporation Key Developments

RelayHealth Financial Introduces RelayAssurance Status Amplifier Software

RelayHealth Financial has introduced RelayAssurance status amplifier, a new software service that automatically tracks down, inspects, and reports accurate reasons for non-payment on claims. Now providers can quickly learn and act on detailed claim statuses, without having to manually struggle through payer portal after payer portal, claim by claim, day after day. The result: Faster insights and reactions when dealing with pended and denied claims, which helps solve denials and speed payment. Healthcare providers, physician practices, and practice/billing management vendors are all too familiar with the usual process. After a claim is submitted, they must wait until receiving the first remittance to learn when something is wrong. This takes from 17 to 30 days on average. They receive a simple electronic data interchange (EDI) notification when there's new information about a claim. But there's no additional detail telling them what happened or what action, if any, is required. Thus begins a series of phone calls and exhaustive payer portal searches in an attempt to glean the claim's true status and take action. RelayAssurance Status Amplifier puts an end to that manual process by transforming it with on-demand automated access to detailed claim status, helping providers save time and effort, speed time to payment, and boost follow-up productivity. One hospital realized a 51% increase in net revenue per full-time employee, and achieved this despite using fewer employees for claim follow-up and experiencing a 34% increase in volume. RelayAssurance's Status Amplifier provides fast, thorough, and actionable claim status information from hundreds of payer portals, and also gives providers: flexible claim inquiries; rapid status access; automated inquiry processes; and reduced remittance times. Flexible claim inquiries gathers relevant, supplemental status information for batch or single claims from payer portals and returns information in standard, easy-to-read format. Detailed status information is available within a day of submission, allowing providers to address problem claims and decrease the time to payment. Forecasted payment information-available within days-can be used to initiate secondary billing sooner. Automated inquiry processes eliminate the need for staff to call (and sit on hold) or conduct time-intensive searches of payer portals. Rapid access to more complete information helps shorten the remittance cycle by more than a couple of weeks. RelayAssurance Status Amplifier is available now as a standalone SaaS solution or integrated with RelayAssurance Plus claims and remittance management solution. The batch and single-claim inquiry process can be automated, with users setting schedules to periodically hit specific payer portals for batch or individual claims, and accessing the detailed status directly in the RelayAssurance Plus dashboard.

Relay Health Wins $139.05 Million Federal Contract

Relay Health announced that it was awarded a $139,048,432 federal contract by the Defense Health Agency for providing up to 11,725 patient engagement and interoperable secure messaging subscriptions for the Military Health System. The contractor will also provide related account management services, secure messaging training resources, non-standard report preparation and cybersecurity requirements.

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