October 21, 2016 8:49 AM ET

Commercial Services and Supplies

Company Overview of SITEL Corporation

Company Overview

As of January 30, 2007, SITEL Corporation was acquired by Sitel Worldwide Corporation. SITEL Corporation provides business process outsourcing services. It offers customer care, technical support, retention, acquisition and sales, transaction processing, back office, and professional services. The company also provides collection services, such as pre-and post-charge-off collections, fraud identification, credit card activation, property recovery, skip tracing, pre-litigation, dormant judgment, pending bankruptcy, small balance, and distressed portfolio. In addition, it offers practical advice in various areas, including performance improvement, operational audits, workforce planning, proces...

3102 West End Avenue

Two American Center

Suite 1000

Nashville, TN 37203

United States

Founded in 1985

39,000 Employees





Key Executives for SITEL Corporation

SITEL Corporation does not have any Key Executives recorded.

SITEL Corporation Key Developments

Sitel Opens New Site, Offers 400 New Career Opportunities in Spartanburg

Sitel announced the availability of 400 new career opportunities at its newly opened Spartanburg, South Carolina customer experience center. The permanent, full-time positions will support inbound customer care for a telecommunications and a financial services provider. The new opportunities include both agents and managers and are a result of significant business growth.

Sitel Announces 500 New Jobs at Starkville Customer Experience Center

Sitel has announced a total of 500 new career opportunities to its Starkville customer experience center. These jobs include 400 full-time positions and 100 seasonal opportunities, made possible by significant business expansions with a global leader in the television industry and a national leader in the insurance and benefits enrollment industry.

Garmin Nordic Denmark A/S Selects Sitel as Customer Care Partner in Denmark, Finland, Norway and Sweden

Garmin Nordic Denmark A/S has selected Sitel as its customer care partner in Denmark, Finland, Norway and Sweden. Sitel Denmark announced its multilingual hub in Copenhagen will deliver high-quality customer support for Garmin in Denmark, Finland, Norway and Sweden. The contract, commencing in January 2016, includes technical and general support for Garmin's automotive, fitness and outdoor products. In a sign of the growing importance companies are placing on the customer experience as part of their overall business strategy, Sitel will provide a highly-trained, dedicated team of Garmin customer support agents, including product specialists and team managers, to handle around 250,000 calls and emails per year.

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Recent Private Companies Transactions

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