October 22, 2016 1:53 PM ET


Company Overview of OpenConnect Systems Incorporated

Company Overview

OpenConnect Systems Incorporated develops process intelligence and workforce analytics solutions. The company offers WorkiQ, a workforce reporting and analytics tool that facilitates managers to get real-time visibility into the productivity of each employee based on the actual process and complexity of each individual transaction they process; Comprehend, a solution that allows to visualize the path and various transactions in an organization; AutoiQ, a robotic process automation software; WebConnect, a client-server based software that provides secure browser based emulation to mainframe midrange and UNIX systems; and a set of solutions to unlock the value locked in the mainframe applicati...

2711 LBJ Freeway

Suite 700

Dallas, TX 75234

United States

Founded in 1981





Key Executives for OpenConnect Systems Incorporated

Chief Executive Officer and Director
Age: 58
Chief Financial Officer
Senior Vice President of North America Field Operations
Chief Technology Officer
Vice President of Product Management & Services
Compensation as of Fiscal Year 2016.

OpenConnect Systems Incorporated Key Developments

OpenConnect Announces AutoiQ Robotic Process Automation Software

OpenConnect has announced the introduction of AutoiQ™, the latest generation of its RPA solution. The announcement came during OpenConnect’s participation as an exhibiting vendor at the Blue Cross Blue Shield Association 2016 National Summit at the Orlando World Center Marriott in Orlando, Florida. Robotic process automation uses software robots to perform tasks vastly more quickly, more efficiently, and more accurately than humans. It is a particularly good fit for the back-office processes, such as those employed by healthcare insurers, which OpenConnect specializes in analyzing and processing for its customers. (In fact, an optional Claims Module which “understands” the claims auto-adjudication process makes an OpenConnect solution even better for healthcare insurers.) However, RPA solutions vary in approach, speed, effectiveness, and overall value. AutoiQ offers a variety of benefits, particularly in comparison to other RPA offerings from the competition: AutoiQ is server-based " The OpenConnect approach to RPA puts the software robots on one or more servers, rather than on individual PCs. This gives AutoiQ vastly superior speed, enables its robots to share rules and logic from a single source, and provides nearly infinite scalability. AutoiQ achieves unmatched mainframe connectivity and data access " This is a key, and unique, AutoiQ advantage. Another automation product would communicate with a company’s mainframe via an emulator, using outdated techniques that introduce inaccuracy and have only limited scalability. By comparison, AutoiQ needs no emulator because it natively and seamlessly communicates with the mainframe, capturing every bit of data required. Indeed, AutoiQ accesses all processes with which it comes in contact " whether desktop-based, server-based, or mainframe-based " through their native interfaces. · AutoiQ handles all levels of complexity " While many RPA solutions can take over only the most mundane tasks, an enterprise with AutoiQ can automate processes along a continuum of complexity, from the simplest to the most intricate. AutoiQ provides “five-nines” availability " Although AutoiQ is a new product, its architecture and features benefit from the decade-plus of experience that OpenConnect has had in putting RPA to work for global enterprises, during which OpenConnect’s automation solutions have operated with 99.999% uptime. Availability and pricing: AutoiQ is available immediately on a limited basis, and will be generally available in the third quarter of 2016. Pricing will vary, depending on specific customer configuration needs.

OpenConnect Releases Version 6.5 of WorkiQ Desktop Analytics Solution

OpenConnect announced the release of Version 6.5 of its WorkiQ desktop analytics solution. WorkiQ, introduced by OpenConnect in 2011, is software that enables enterprises to improve productivity by tracking actual worker activity, even for those working off-site. The valuable data thus gathered can be used to: learn why “star” performers are outpacing peers, so that their methods can be taught to others; determine what habits may be causing lower performance and therefore should be discouraged; and perform process analysis to see which tasks are better performed by humans and which might be done better and more cost-effectively by software-based automation. WorkiQ 6.5 includes these and many more features: Dramatically greater scalability — Now WorkiQ can scale to tens of thousands of users, so it’s ready for all enterprises, large and small. Enhanced reporting capabilities — In addition to the advanced reporting powers WorkiQ already provided, WorkiQ 6.5 gives managers new ways to view historical data, so comparing performance data over time is just a simple point-and-click procedure. Alternate-dataset drilldown — it's easier than ever to make incredibly useful analytics charts from the data WorkiQ generates, particularly since one can now mix and match data from multiple datasets. Calculated fields — this feature lets a manager combine multiple fields and apply a calculation to create a new field. This provides a way to include company-specific data into WorkiQ analytics and reporting.

OpenConnect Names Mark Dailey as Chief Executive Officer

OpenConnect announced that Mark Dailey has been appointed Chief Executive Officer, after having led the company as interim CEO since April, 2015. Since 2008, Dailey has served, as he continues to serve, on OpenConnect’s Board of Directors. Dailey, who also is a partner in Newport Board Group, specializes in managing internationally aspirational, growth-stage information technology companies.

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