December 09, 2016 9:40 AM ET

Internet Software and Services

Company Overview of Thunderhead Ltd.

Company Overview

Thunderhead Ltd. provides software for the customer engagement market. It offers ONE Engagement Hub, a cloud based conversation-driven customer engagement platform that listens to customer behaviors, makes sense of the customer need, and uses that insight to recommend next best conversations and deliver value to customers. The company serves auto, banking, insurance, retail, sport and leisure, telco, travel and hospitality, and utility industries. The company was formerly known as Thunderhead Software Limited and changed its name to Thunderhead Ltd. in July 2002. Thunderhead Ltd. was incorporated in 2001 and is based in London, United Kingdom.

4th Floor

Ingeni Building

17 Broadwick Street


London,  W1F 0DJ

United Kingdom

Founded in 2001


44 34 5130 9340


44 34 5130 9341

Key Executives for Thunderhead Ltd.

Founder and Chief Executive Officer
Chief Operating Officer
Age: 49
Senior Vice President of Global Alliances
Head of Canberra Office
Head of Melbourne Office
Compensation as of Fiscal Year 2016.

Thunderhead Ltd. Key Developments

Thunderhead Appoints James Bodha as Chief Operating Officer

Thunderhead announced the appointment of James Bodha as Chief Operating Officer. Bodha, formerly Chief Financial Officer at the company, will oversee the company's worldwide operations and strategy execution as the company continues to scale its enterprise customer engagement solution, the ONE Engagement Hub. As Chief Operating Officer, Bodha will be responsible for the day-to-day management of the business, driving global operations across all functional areas. Bodha has previously held CFO roles with companies in Europe, the UK and North America, including NASDAQ quoted and FTSE 250 software companies. Prior to joining the company, James was the CFO at Socialbakers.

New London County Mutual Insurance Company Selects Thunderhead Smart Communications to Create, Manage and Deliver All Outbound Policyholder Correspondence

Thunderhead announced that New London County Mutual Insurance Company (NLC) has selected Thunderhead Smart Communications to create, manage and deliver all outbound policyholder correspondence. Smart Communications is the SaaS customer communications solution that provides business users ultimate control over creating and managing personalized multi-channel customer communications. NLC will transform its core operational systems - underwriting, policy administration, billing, and claims management - using an integrated solution from Thunderhead partner Guidewire Software, a provider of software products to Property/Casualty insurers. Smart Communications provides out-of-the box integration with Guidewire InsuranceSuite™ to create all outbound customer communications from NLC’s operational systems. Guidewire and Thunderhead have over 40 shared customers worldwide within the insurance industry. Thunderhead’s seamless integration with InsuranceSuite and continued demonstrated success in the market convinced that could implement both InsuranceSuite and Smart Communications and quickly realize demonstrated business benefits while engaging customers across multiple channels.

Pekin Insurance Selects Thunderhead’s Smart Communications for Personalized Multi-Channel Customer Communications

Thunderhead announced that Pekin Insurance has selected Thunderhead Smart Communications to create, manage and deliver all outbound policyholder correspondence.

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