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February 13, 2016 10:37 AM ET

IT Services

Company Overview of PlumChoice, Inc.

Company Overview

PlumChoice, Inc. provides specialized technical services for personalized consumer and small business technology environments. It installs, configures, connects, enhances, and fixes software and hardware products. The company offers connected life services that include pre-sales consultation, in-store demo and sales conversion management, integration and interoperability, installation/configuration, onboarding/activation, training, ongoing usage/advanced support, and upsell/cross-sell services; and cloud enablement services that include integration and interoperability, managed, administration, and project services, as well as migrations, moves, adds, and changes. It also provides premium te...

900 Chelmsford Street

Lowell, MA 01851-8100

United States

Founded in 2001





Key Executives for PlumChoice, Inc.

Chief Executive Officer, President and Director
Age: 62
Founder, Chairman of The Board and Chief Strategy Officer
Chief Financial Officer
Chief Operating Officer and President of Americas operations
President of Tific
Compensation as of Fiscal Year 2015.

PlumChoice, Inc. Key Developments

PlumChoice, Inc. Expands Cloud and Managed Services Center with New Downtown Location

PlumChoice, Inc. announced the expansion of its Cloud and Managed Services Center of Excellence as part of its move to a larger downtown location in January. The new office at 45 Bromfield St. will boast more space and accommodate a significant increase in the company’s capacity to serve the growing cloud, IT and IoT markets. The Cloud and Managed Services Center of Excellence will be the hub for cloud enablement and managed services for the small- and mid-sized businesses that are supported by PlumChoice’s partners. PlumChoice’s partner ecosystem includes telco and cable providers, distributors, systems integrators and software developers. This new hub will also enable the company to continue to serve SMBs directly, via its Everon brand.

PlumChoice’S ConnectedHome Expert Helps IoT Brands Drive Adoption and Revenue

PlumChoice, Inc. and the Internet of Things (IoT), announced ConnectedHome Expert, a turnkey, end-to-end service that enables IoT makers, solution providers, and resellers to drive product adoption and build brand loyalty by helping consumers select, install, use, integrate and optimize smart devices within their home technology environments. With ConnectedHome Expert, IoT providers can expedite their go-to-market and eliminate the hassle of launching and executing their own device and IoT services. PlumChoice’s broad, device- and brand-agnostic expertise enables providers to serve the whole home technology environment, not just their own products. For smart “thing makers” and providers, PlumChoice’s holistic approach to supporting customers and their technologies helps reduce no-fault-found returns and increase adoption, revenue, customer satisfaction and loyalty. ConnectedHome Expert allows organizations to leverage PlumChoice’s end-to-end service expertise to quickly launch, monetize and market value-added support services that increase customer satisfaction and lifetime value. The ConnectedHome service portfolio includes: Expert Advisor, Expert Setup & Go, Expert Solve My Problem, Expert Secure My Network, and Expert Anytime Assist. These services vary by consumer needs and preferred delivery models, like “do it for me” (DIFM), “do it with me” (DIWM) and “do it yourself” (DIY), and they cover an array of smart and mobile devices, as well as cloud apps, wireless networks, computers and laptops.

PlumChoice, Inc Announces Management Changes

PlumChoice Inc. announced the appointments of two new executives, reflecting the company’s expansive leadership position in the dynamic technology and support services landscapes. James E. Carr joins the company as the company’s chief financial officer, while Michael Prendergast will serve in a newly created role of vice president of business and partner development. Carr’s financial leadership at a number of prominent and innovative technology companies, and Prendergast’s range of expertise in direct-to-consumer and small business sales, further strengthens the company’s unique business model of enabling partners to optimize the experiences that consumers and businesses derive from their technology, thus generating greater lifetime value. Carr brings to the company a formidable background in finance developed from more than 20 years of industry experience with technology companies such as Akamai, CA Technologies, Oracle and Enterasys Networks. For the company, he is responsible for building and monitoring the company’s financial metrics, while directing the accounting, audit, tax and investor relations functions and practices. He also serves on the team that evaluates strategic business opportunities in support of company growth. Prendergast will flex his 20 years of experience in sales, marketing and business operations to help the company expand channel and alliance partnerships. Responsible for all revenue generation, he leads the team responsible for identifying and securing new opportunities with new and existing partners, and those responsible for selling directly to consumers and small businesses on behalf of those partners. Prendergast previously held sales leadership positions at DukeNet Communications, SEP Consulting, LLC and Qwest Communications.

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