January 17, 2017 8:58 AM ET

Internet Software and Services

Company Overview of Fuze, Inc.

Company Overview

Fuze, Inc. provides voice-over Internet protocol telecommunication services and other cloud-based solutions in the United States and internationally. It offers unified communication (UC) solutions that provide voice, video, text, presence, messaging, and collaboration services from a single source through the cloud; and enterprise mobility solutions that allow users to place and receive calls from an office phone number on their mobile devices, as well as extend its communication systems onto the employee laptops. The company also offers cloud-based business phone services through its platform; audio and video cloud conferencing services; and a presence solution that provides real-time enter...

10 Wilson Road

Cambridge, MA 02138

United States

Founded in 2005





Key Executives for Fuze, Inc.

Co-founder and Chief Executive Officer
Co-founder and Chief Technology Officer
Chief Financial Officer
Age: 52
Chief Operating Officer
Senior Vice President of Operations
Compensation as of Fiscal Year 2016.

Fuze, Inc. Key Developments

Fuze Announces Management Appointments

Fuze announced that it has strengthened its leadership team with the appointments of Brian Day as Chief Financial Officer and Mary Good as Chief People Officer. As CFO, Brian Day will oversee financial strategy, planning, and operations for Fuze, reporting directly to CEO Steve Kokinos. Day has a 25-year track record as a successful financial leader and operator at high-growth companies, most recently at Apperian where he served first as CFO and then President and CEO of the firm. Day joins Fuze at a time of tremendous growth for the organization. In February, Fuze closed $112 million in financing led by Summit Partners to expand global operations and support continued investment in simplifying enterprise communications. This investment brought the Company’s total funding to $200 million. Mary Good joins Fuze from hCentive, where she served as Chief Human Resource Officer. As Fuze’s CPO, Good will focus on attracting, developing, and retaining the talent Fuze needs to successfully deliver on its mission while also creating a challenging and rewarding environment that makes Fuze a great place to work.

Trustpilot Transforms into Cloud-First Enterprise with Fuze

Fuze announced a new contract with Trustpilot to deliver its business communication platform as an integral stage in its cloud transformation program. The Fuze Unified Communications as a Service (UCaaS) platform will integrate all voice, video, messaging, and collaboration for Trustpilot employees worldwide, accessible via a desktop or mobile app. Trustpilot expects to achieve an increase in sales revenue as a direct result of a reduction in downtime and centrally-managed IT support via the Fuze platform. The Fuze solution strips out complexity and unnecessary cost from Trustpilot’s communication infrastructure, replacing six separate on-premise communications systems with a single platform. The cloud-based approach will also support Trustpilot’s growth plans, as the company continues to expand globally. Complete integration with Salesforce is set to streamline the sales process, allowing Trustpilot teams to identify callers, understand their last engagement, and provide context to enhance calls and interactions. The new deal with Fuze sees Trustpilot discarding a previous investment in another vendor’s solution that was never deployed, recognizing that Fuze more closely aligned with its future vision to become a cloud-first, innovation-led organization.

Fuze Appoints Laurie Harrison as General Counsel

Fuze (formerly ThinkingPhones) announced it has appointed Laurie Harrison as General Counsel. She will report to CEO Steve Kokinos. With more than 15 years of experience representing high-growth, innovative public and private technology companies, Harrison oversees all legal and regulatory matters including managing Fuze’s transactional, intellectual property, litigation, and compliance on a global scale. Prior to Fuze, Harrison was Vice President and General Counsel at Shutterstock, Inc. Previously, Harrison was Deputy General Counsel at EnerNOC, Inc.

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