September 26, 2016 1:19 PM ET

Health Care Technology

Company Overview of Accolade, Inc.

Company Overview

Accolade, Inc. provides an on-demand healthcare concierge for employers, health plans, and health systems. The company was founded in 2007 and is based in Seattle, Washington. It has locations in Philadelphia, Pennsylvania; and Scottsdale, Arizona.

One Convention Place

701 Pike Street

Suite 700

Seattle, WA 98101

United States

Founded in 2007



Key Executives for Accolade, Inc.

Chief Executive Officer and Director
Age: 48
Co-Founder and Chairman
Age: 56
Co-Founder, Vice Chairman and Chief Operating Officer
Chief Financial Officer
President of Field Operations
Age: 47
Compensation as of Fiscal Year 2016.

Accolade, Inc. Key Developments

AmeriHealth New Jersey Collaborates with Accolade, Inc. to Transform the Health Care Experience for its Members

AmeriHealth New Jersey announced the company has collaborated with Accolade, Inc. to offer a highly personalized health assistance service to help members make the most of their benefits. Launched earlier this month, Accolade’s services are available to a preliminary group of AmeriHealth New Jersey members at no additional cost to participating members. Accolade Health Assistants will serve as a single point of contact to help AmeriHealth New Jersey members and their families navigate the complexities of the health care system in order to utilize their benefits and health care coverage most effectively. Accolade Health Assistants bring unique value to members in that once an AmeriHealth New Jersey member calls and speaks to a Health Assistant, that individual becomes their personal health assistant going forward. Health Assistants are equipped to provide customized assistance to members in navigating the healthcare system as they receive their medical care from their own doctors and nurses. This is made possible because Health Assistants are supported by a team of nurses, doctors, social workers, behavioral and other specialists, while leveraging a technology platform during their interactions with members that is rooted in behavioral science and analytics. Accolade provides this support in the following areas: Eligibility support; premium support; benefit questions support; claim question support; provider search support; administrative services support; and clinical services support. Through the Accolade engagement and influence platform, Accolade Health Assistants connect with health plan members before they make health care decisions to consistently drive cost savings and better outcomes. Since Accolade Health Assistants build long-standing relationships with members, they better understand their needs and health plan benefits, which allows them to direct members to the most cost effective options.

Accolade Appoints Mark Green as Head of Diversity and Inclusion

Accolade announced that Mark Green has joined the company as Head of Diversity and Inclusion. In this role, Mark will build initiatives, programs and practices to support company's inclusion and diversity objectives, including engaging external partners. He also will drive continuous awareness and education efforts among all employees. Mark has worked in the diversity and inclusion field since 2000 at a variety of companies, including Grainger, Miller Brewing Company and, most recently, AbbVie. He also held several senior positions at executive search firms.

Accolade Announces Executive Appointments; Establishes New Joint Headquarters in Seattle

Accolade announced seven new members to the company's leadership team and formally opens the doors to its new headquarters in downtown Seattle. The impressive additions to the Accolade leadership team are SVP of Product Marketing Todd Clardy, SVP of Strategic Sales and Platform Tim FitzGerald, VP of Development Drew Garner, Chief Security Information Officer Michael McGee, SVP of Development Harish Naidu, VP of Product Operations Steve Thompson, and Chief Marketing Officer Jerame Thurik. These new executives add exceptional depth across the company's product development, sales, marketing and operations departments, and will have a direct and immediate impact on improving the healthcare experience for millions of Americans. Located in the Washington State Convention Center, the new West Coast site will significantly bolster Accolade's efforts to deliver a scalable platform and host of new capabilities that will dramatically improve the healthcare experience for employers, consumers and healthcare organizations.

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