Patriot Communications, LLC provides telecommunications services, database management, and Internet solutions in the United States. Its services include interactive voice response, such as basic message capture, transcription, lead generation, data access, and interactive surveys; locator applications; CableSeek, a cable system database for affiliate acquisition and retention programs, consumer promotions, sweepstakes, and pay-per-view events; and call tracking and reporting. The company’s services also include InstaLink, a toll-free call routing to track advertising/media performance; Watchdog for call centers to show that calls are coming in but call centers fail to answer and/or accuratel...
1201 Alta Loma Road
West Hollywood, CA 90069
Founded in 1989
PCS Link, Inc. Enters into Confidential Settlement Agreement with the Robin Hood Foundation and Patriot Communications, LLC
Jul 6 16
On July 5, 2016, Greenwood Hall, Inc.'s subsidiary, PCS Link, Inc., entered into a confidential settlement agreement with the Robin Hood Foundation and Patriot Communications, LLC. regarding, among other things, the resolution of all claims associated with a lawsuit filed by Robin Hood against Patriot. The suit was filed on August 31, 2013 in the Superior Court of the State of California for the County of Los Angeles (Central District) for breach of contract and failure to perform, including, among other things, intentional tort claims, seeking relief in an amount of not less than $5,000,000. Since the Action was filed, both Patriot and the company have denied all claims made thereunder and engaged in a rigorous defense. Neither Robin Hood, PCS, Patriot, nor the other defendants named in the Action admitted to any guilt, wrong-doing, or liability as part of the Robin Hood Settlement Agreement. Pursuant to the Robin Hood Settlement Agreement and in order to avoid the continued cost and uncertainty of litigation, the company agreed to contribute to an omnibus settlement amount that will be paid to Robin Hood and funded by the Company, Patriot, and other defendants in the Acton. The company's direct cash contribution to settle the Action was $400,000 (PCS Settlement Contribution). Approximately $380,000 of the PCS Settlement Contribution is to be paid by the company's insurance carrier, and the remaining $20,000 will be paid by the company. In return for the Omnibus Settlement Amount, Robin Hood agreed to: release the company and the Company's Chief Executive Officer, John Hall, in his individual capacity, from all claims; dismiss the Action against the Company within ten (10) days of executing the Robin Hood Settlement Agreement; and refrain from pursuing an appeal of Hall's dismissal from the Action by the Superior Court. The Action also included a cross-complaint filed by Patriot against PCS. As part of a full resolution of the Action and in order to avoid the continued cost and uncertainty of litigation, PCS entered into a separate confidential settlement agreement ("the Patriot Settlement Agreement") with Patriot, pursuant to which PCS agreed to enter into a new five (5) year Master Services Agreement ("MSA") with Patriot that extends the current service relationship between the Company and Patriot. The MSA shall provide certain preferential pricing and terms to Patriot and shall require PCS to provide services to Patriot through October of 2021. In return, Patriot has agreed to release all claims against PCS and dismiss its counter-complaint against PCS within ten (10) days of execution of the Robin Hood Settlement Agreement.