Company Overview of Aptean, Inc.
Aptean, Inc. provides enterprise software solutions that build and acquire industry-focused solutions to support the operational needs of customers. It offers customer relationship management, enterprise resource planning, supply chain management, business intelligence, data integration and monitoring, hospital patient flow and compliance, and manufacturing execution solutions. The company also provides enterprise asset, complaints, and power management solutions. It caters to manufacturing, sales and marketing, services and support, supply chain, and finance and administration industries. The company was formerly known as CDC Software Corporation and changed its name to Aptean, Inc. in Augu...
4325 Alexander Drive
Alpharetta, GA 30022-3740
Founded in 2002
Key Executives for Aptean, Inc.
Chief Restructuring Officer and Director
Senior Vice President of NA Sales Worldwide Marketing & Strategic Alliances and President of CDC Front Office
Compensation as of Fiscal Year 2016.
Aptean, Inc. Key Developments
Aptean Announces General Availability of Saratoga 7.0
Oct 11 16
Aptean announced the general availability of Saratoga 7.0 that features a full re-imagination of the mobile user experience and a powerful set of new capabilities to connect the user with relevant information more quickly. Some of the highlights of Saratoga CRM 7.0 include: The ability to Embed Reports, Grids, and Joins anywhere on the screen, which allows users to simplify their overall screen design and flow; New search tools that allow real time management of context and results; Enhanced output options for reports; Improved user personalization options including dashboard control on login.
Vista Equity Partners Reportedly Explores Sale Of Aptean
Aug 30 16
Vista Equity Partners III LLC is exploring a sale of Aptean, Inc. hoping a deal will value the U.S. business software company at more than $1 billion, including debt, according to people familiar with the matter. Vista Equity subsequently merged CDC Software with Consona Corp to form Aptean. The buyout firm is working with investment bank Morgan Stanley ( MS.N ) on a sale process for Aptean, the people said this week. The sources asked not to be identified because the sale process is confidential. Vista declined to comment while Morgan Stanley did not respond to a request for comment.
Aptean Announces the Launch of Onyx 7.7
Oct 7 15
Aptean announced the launch of Onyx 7.7, the latest version of its Customer Relationship Management (CRM) solution, designed for organizations with dedicated call centers. Onyx 7.7 features an extension of the Onyx Mobile native iOS and Android apps with Onyx Mobile Web, as well as Onyx Analytics, which are designed to provide actionable insights and mobility especially for the company's call center customers. Specifically the new Onyx Analytics, will help organizations and their call centers improve the visibility of support operations performance as it relates to first contact resolution, time to resolve tickets, number of cases closed, and combinations of these metrics to create monthly Key Performance Indicators (KPIs). Another new key feature of Onyx 7.7 is the Onyx Mobile Web. The introduction of this new interface to Onyx CRM (built on HTML5 standards) can bring down the costs of extending Onyx CRM to field service personnel by reducing the need to issue specific IT assets to remote users. Deployment options for Onyx CRM can now support any device, anywhere access, enabling field service agents to use their device of choice to connect to the Onyx CRM system, record any service notes and complete any assigned tasks. The newest version of Onyx enables users to work more efficiently with better functionality and faster access to information with: Onyx Analytics for Sales and Support to help users identify sales opportunities, quickly and easily forecast sales, analyze trends for opportunities won and lost, and outline performance as it relates to first contact; a richer enhanced homepage which allows users to display navigation bookmarks and have direct access to underlying book mark queries; an extension of Onyx Mobile Native App, the Onyx Mobile Web also includes the ability for users to create custom Detail Pages for Custom Objects, sort on columns in Detail pages, and Add/View Images for Customer, Incident, and Custom entities.
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