September 27, 2016 5:55 PM ET

Software

Company Overview of Virtual Hold Technology, LLC

Company Overview

Virtual Hold Technology, LLC develops virtual queuing and customer outcome management software solutions for contact centers worldwide. It offers VHT Callback that calculates and quotes the expected wait time; VHT Cloud, a SaaS platform that takes care of the complex processes required to enable callback solutions across contact center businesses; VHT Conversation Bridge, which integrates non-voice interactions with existing intelligent call routing systems; and VHT Agent Assist that provides agents with a view of real and virtual queue conditions, and the ability to offer callbacks with agent groups available for callbacks. The company also offers VHT Notification Suite, a set of applicatio...

3875 Embassy Parkway

Suite 350

Akron, OH 44333

United States

Founded in 1995

Phone:

330-670-2200

Fax:

330-670-2269

Key Executives for Virtual Hold Technology, LLC

Chief Executive Officer
Age: 58
Founder and President
Director of Finance & Administration and Controller
Director of Operations and Customer Care
Senior Vice President of Worldwide Channels
Compensation as of Fiscal Year 2016.

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