September 30, 2016 4:39 PM ET

Internet Software and Services

Company Overview of TimeTrade Systems, Inc.

Company Overview

TimeTrade Systems, Inc. offers online appointment scheduling software and responsive engagement solutions in the United States and internationally. It offers TimeTrade Retail Edition, a solution for retailers that gives users’ customers an opportunity to schedule appointments for store visits or on-site services; Enterprise Edition, an online appointment scheduling solution for medium to large organizations; and Workgroup Edition, an online appointment scheduling solution for teams. The company also offers personal appointment scheduling solutions; professional online scheduling solutions; Insight Analytics, an interactive analytics and reporting solution; and Mobile Survey, a solution for a...

100 Ames Pond Drive

Suite 100

Tewksbury, MA 01876

United States

Founded in 1999





Key Executives for TimeTrade Systems, Inc.

Chief Executive Officer and President
Co-Founder and Chief Technology Officer
Age: 63
Chief Financial Officer and Senior Vice President
Age: 61
Vice President of Development
Vice President of Client Services
Compensation as of Fiscal Year 2016.

TimeTrade Systems, Inc. Key Developments

Arizona Federal Credit Union Selects TimeTrade for its Appointment Scheduling and Mobile Banking Platform

TimeTrade® announced that Arizona Federal Credit Union has selected TimeTrade for its appointment scheduling and mobile banking platform. Arizona Federal will leverage TimeTrade's omnichannel Banking by appointment and other customer engagement capabilities to optimize in-branch efficiency and deliver personalized member services. TimeTrade's omnichannel Banking by Appointment capabilities simplify online appointment scheduling, provide an exceptional customer experience, and deliver on the promise of personalized banking for mobile customers. Banking by Appointment will enable Arizona Federal members to book in-branch, web and phone appointments or join the queue though a wide range of channels including the website, mobile app and by phone. This flexibility enables members to determine the most convenient time for them to meet with a financial coach and schedule that time via their preferred channel.

TimeTrade Teams Up with Verint to Help Banks Deliver Superior Customer Service

TimeTrade announced a partnership with Verin Systems Inc. Through the organizations new combined offering, banks will have a powerful solution to help convert first-touch interactions into high-value, long-lasting relationships throughout the customer journey. Through this partnership, Verint and TimeTrade customers will now have the tools they need to deliver more seamless omnichannel experiences for consumers. The TimeTrade platform will integrate with the Verint Branch Workforce Optimization solution, enabling customers to research financial products and services, and schedule an appointment to meet with a branch professional on a desired date and time in their preferred branch location. In addition to scheduling appointments with branch employees that have the right skills for a given topic, the combined offering can schedule remote financial specialists to meet with customers and branch employees by video conference for even greater omnichannel customer engagement. This enables the broader sharing of resources across the bank enterprise, whether they are in a contact center or another location. For example, for mortgage appointments, customers can schedule an appointment in their preferred branch but be connected with a mortgage representative in another location via video conference.

TimeTrade Systems, Inc. Presents at The Montgomery Summit, Mar-10-2015 05:00 PM

TimeTrade Systems, Inc. Presents at The Montgomery Summit, Mar-10-2015 05:00 PM. Venue: 101 Wilshire Boulevard, Santa Monica, California, United States.

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