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April 19, 2015 6:21 PM ET

Commercial Services and Supplies

Company Overview of Convergys Philippines Inc.

Company Overview

Convergys Philippines Inc. provides business process outsourcing services focusing on the voice and non-voice based segment of customer care services delivered from onshore and offshore locations. The company offers customer care services in the areas of billing inquiry and adjustment, product inquiry, password reset/appeals, warranty services, series 6 and 7 mutual fund transaction support, payments and refunds, claims processing, merchant authorization, and merchant encashment/check validation. It also provides technical support and warranty services consisting of level 1 and 2 technical support; web chat; predictive dissatisfaction modeling; knowledge management design, implementation, an...

12th Floor

PBCom Tower

Makati,  1226


Founded in 1999

12,610 Employees


63 2 916 5670

Key Executives for Convergys Philippines Inc.

Chief Executive Officer, President and Director
Chief Accounting Officer and Corporate Controller
Age: 42
Senior Vice President of Latin American Operations
Executive Vice President and Director
Corporate Secretary
Age: 52
Compensation as of Fiscal Year 2014.

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