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September 03, 2015 11:16 AM ET

Air Freight and Logistics

Company Overview of FedEx Custom Critical, Inc.

Company Overview

FedEx Custom Critical Inc. operates as a critical-shipment carrier in North America. The company provides transportation service. FedEx Custom Critical Inc. was formerly known as Roberts Express, Inc. and changed its name to FedEx Custom Critical Inc. in 2000. FedEx Custom Critical Inc. was founded in 1947 and is based in Uniontown, Ohio. FedEx Custom Critical, Inc. operates as a subsidiary of Fedex Freight West Inc.

1475 Boettler Road

Uniontown, OH 44685

United States

Founded in 1947





Key Executives for FedEx Custom Critical, Inc.

Vice President and Chief Information Officer
Compensation as of Fiscal Year 2015.

FedEx Custom Critical, Inc. Key Developments

FedEx Custom Critical Launches Temp-Assure(R) Shipping Studies

FedEx Custom Critical launched a new service called Temp-Assure Shipping Studies. This service enables customers to improve the quality of their temperature-control supply chain through a combination of research, evaluation and recommendations related to specific shipping methods and lanes. In conducting a Temp-Assure Shipping Study, the FedEx Custom Critical team uses its expertise in temperature-control transportation to examine various aspects of a customer's cold- chain protocol, which can include shipping lane, packaging configuration and/or container choice. This extensive research results in recommendations on new shipping options or enhancements to the customer's current plans. FedEx Custom Critical can also create a protocol and/or transportation plan specifically for the customer. The new consultative service is available for U.S. and international shipping. Customers can use the information to help support their FDA compliance efforts. Examples include those who have received a 483 Warning Letter from the FDA, emerging new drug companies and large pharmaceutical companies releasing new products. The Shipping Studies research and analysis process can help improve quality and meet the customer's compliance standards on particular shipping lanes, packaging methods or other aspects of their temperature-control shipping process. And as a result, the research findings can help to mitigate the risk associated with a customer's supply chain.

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