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November 25, 2015 7:42 PM ET


Company Overview of HEAT Software

Company Overview

HEAT Software provides hybrid IT service management and unified endpoint management software solutions for organizations of various sizes in the United States and internationally. It offers HEAT Service Management, a premise based IT Service Management solution that helps customers meet the dynamic needs of a growing business; HEAT Cloud Service Management, a IT service management (ITMS) solution for the cloud environment; HEAT Client Management, a unified endpoint management solution that is designed to automate IT operational tasks, such as installing applications and operating systems, and monitoring and maintaining physical, virtual, and mobile endpoints across their lifecycle for improv...

490 North McCarthy Boulevard

Milpitas, CA 95035

United States

Founded in 1989



Key Executives for HEAT Software

Chief Financial Officer
Chief Product Officer
Senior Vice President of Alliances & Channels
Senior Vice President of Engineering
Compensation as of Fiscal Year 2015.

HEAT Software Key Developments

HEAT Software Announces New Cloud Deployment at the University of Oxford

HEAT Software announced a new cloud deployment at the University of Oxford. HEAT Software’s cloud-based Service Management Solution will play an important role in the evolution of the University’s central IT department, and will enable it to: Consolidate service desk support for on/off-site students, alumni, staff; Solve complex IT issues surrounding multiple IT user identities; Provide the best possible digital experience for students; and Improve and streamline service desk operations via HEAT’s self-service online portal. The University required a flexible cloud solution that could bring these central IT groups together, support its IT users from a single point of contact, and provide a reliable self-service solution with an online portal for its student community. After an 11 month selection process, Oxford selected HEAT over other SaaS vendors due to the strength and depth of its features and the ease in which it can be set up, customised and used. Being able to access everything from a web browser was an important consideration for Oxford, given the variety of devices, IT processes and applications supported. For example, user groups ranged from students on laptops, overseas research teams on portable devices and some IT users even accessing email from their car dashboard.

HEAT Software Announces Executive Changes

HEAT Software announced that Prajval Parthasarathy has joined the company’s executive team in a newly created position, Senior Vice President of Engineering, reporting to President and CEO Jonathan Temple. Parthasarathy will leverage his extensive software industry experience to help drive HEAT Software’s product execution. He is responsible for the development, test and continuous delivery of HEAT Software’s extensive portfolio of integrated product lines including service management and unified endpoint management solutions. Prior to joining HEAT Software, Parthasarathy spent over 15 years in several roles at CA Technologies where he managed large and distributed global teams. Most recently he was responsible for all aspects of engineering for the company’s CA Cloud Service Management product line. Subsequently, Udo Waibel, former Chief Technology Officer, will take the role of Chief Product Officer where he will be responsible for overall product strategy, product management and assume a critical role in the company’s on-going corporate development endeavors.

GoldMine Announces its New Goldmine Cloud Service

GoldMine announced that its new GoldMine Cloud service is now available. This announcement allows new customers to leverage the years of refinements in this leading Windows application with Cloud access. In partnership with nGenx, a cloud services pioneer in the delivery of hosted applications and desktops, GoldMine is expanding the availability of its software for customers. In order to deliver the performance and scalability required, GoldMine Cloud leverages the nGenx technology platform and deploys across Google Compute Engine (GCE), making this the first software solution to be delivered on the Windows GCE environment. The combination of GoldMine’s features and ease of use along with nGenx/Google cloud enablement means users will have a powerful new way to run their business. GoldMine Cloud provides a new subscription option and a BYOL (bring your own license) for existing GoldMine users who are interested in transitioning from local on premises IT management. The availability of GoldMine Cloud complements the company’s product portfolio, providing users with flexible deployment options across any computing platform connected to the Internet. An outright purchase option for on premises use remains available as well.

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