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February 08, 2016 11:58 AM ET

Healthcare Providers and Services

Company Overview of MedAire, Inc.

Company Overview

MedAire, Inc. provides medical and travel safety products and services to commercial airlines, corporate aviation, yachts, and similar industries worldwide. Its services for airlines include medical advisory services, crew first aid training, medical kits and equipment, crew health and security solutions, passenger assistance services, and crisis management, as well as services for passengers with disabilities. The company’s services for yachts comprise health and travel safety, crew medical training, medical kits and equipment, charter and fleet services, new build consultancy, and crew placement services. Its services for business and general aviation clients include in-flight medical advi...

1250 West Washington Street

Suite 442

Tempe, AZ 85281

United States

Founded in 1985





Key Executives for MedAire, Inc.

Chief Executive Officer
Founder, Chairwoman and Chairperson of Executive Committee
Age: 65
Chief Operating Officer
Chairman of International SOS and Chief Executive Officer of International SOS
Senior Vice President of Marketing and Government Programs
Age: 57
Compensation as of Fiscal Year 2015.

MedAire, Inc. Key Developments

MedAire Announces Management Changes

MedAire announced Steven Bates has been promoted to Managing Director, Europe. Bates succeeds Peter Tuggey, following his promotion to Chief Operating Officer (COO) for MedAire. Bates joined MedAire in 2011, as part of the merger with Yacht Lifeline. As MedAire’s Global Yachting General Manager, he led the integration of the two companies and successfully grew MedAire’s global yachting business through product innovation, worldwide sales and marketing excellence. Bates was at the forefront of creating the MedAire Sea to Shore app, the first of its kind, revolutionising the way the industry provides guests and crew with safety and medical services onboard. Additionally, he has been instrumental in tailoring MedAire’s membership services to meet the unique needs of the Yachting industry. As European Managing Director, Bates will focus on the strategy and continued expansion of MedAire’s global luxury yacht segment. A significant part of MedAire’s commitment includes placing localised client support into existing and emerging markets to deliver exceptional client service and regional expertise. His increased engagement in the European market will strengthen delivery capabilities throughout the region and further enhance the value and support MedAire provides its clients. Before joining Yacht Lifeline and MedAire, Steven Bates spent 12 years working on yachts in various locations around the world, captaining many high profile Superyachts.

MedAire Releases Suite of New Medical Kits for Business and General Aviation Aircraft in Europe

MedAire has released a suite of new medical kits for business and general aviation aircraft in Europe. The medical kits’ contents and packaging allow crew and passengers to quickly and easily assess and address in-flight medical events. The new medical kits are the result of an evaluation by the MedAire Medical Product Review Board, which meets annually to review medical kit contents to ensure MedAire continues to meet the needs of the customer; that applicable regulatory revisions are met; and to consider new medications and equipment on the market. The new MedAire Advanced Aviation Medical Kit contains contents to stabilize patients in critical situations and begin treatment of the most common in-flight ailments, such as antibiotics to provide initial therapy for common bacterial infections. Accurate, easy-to-use assessment and monitoring equipment was also deemed a priority, so a digital blood pressure monitor is included in the medical kit. The updated Aircraft First Aid Kits include medications to address motion sickness, oral rehydration salts to address dehydration and a digital wrist blood pressure monitor to make the obtention of blood pressure and heart rate readings easier in flight. The Aircraft First Aid Kit Rx includes a bronchodilator and the addition of the anti-nausea drug ondansetron, as gastrointestinal concerns and nausea are the most common in-flight complaints during general aviation flights. The company's medical kits are fully integrated with its travel risk management solution, which includes MedAire’s MedLink, the world-renowned 24/7 global emergency response centre for in-flight medical assistance. MedAire’s doctors have visibility into the medical equipment on board a client’s aircraft, saving valuable time when administering assistance to a patient. The medical kit contents and their applications are also reviewed in MedAire’s Management of In-Flight Illness and Injury course taken by flight crew, owners, and operators.

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