October 01, 2016 6:42 PM ET

Specialty Retail

Company Overview of HomeServe USA Corp.

Company Overview

HomeServe USA Corp. provides emergency home repair service plans for homeowners to cover plumbing, electrical, and HVAC systems in North America. It offers plumbing services, such as exterior water service line, exterior sewer/septic line, exterior gas line, interior plumbing, and interior gas line; electrical services, which include exterior electrical wiring, interior electrical wiring, and interior telephone and low and voltage wiring line; and HVAC services that include heating system repair, cooling system repair, and water heater repair and/or replacement. The company partners with water, gas, and electrical utility companies, and water heating appliance manufacturers to offer services...

601 Merritt 7

6th Floor

Norwalk, CT 06851

United States

Founded in 2002





Key Executives for HomeServe USA Corp.

Chief Executive Officer
Age: 47
Chief Financial Officer
Chief Operating Officer
Chief Commercial Officer
Age: 46
Chief Business Development Officer
Compensation as of Fiscal Year 2016.

HomeServe USA Corp. Key Developments

Darlington County Water & Sewer Authority Announces Partnership with HomeServe USA to Provide County Residents with Affordable Home Repair Service Plans

Darlington County Water & Sewer Authority (Darlington County WSA) announced a partnership with HomeServe USA (HomeServe) that will provide county residents with affordable home repair service plans. The approximately 17,400 water customers and 465 sewer customers serviced by Darlington County WSA will be offered optional water service line repair plans, as well as sewer line, in-home plumbing and water heater repair plans through HomeServe, a leading provider of home repair solutions. Darlington County WSA joins a long list of agencies and municipalities that are offering residents optional service plans through HomeServe. The repair plans available through HomeServe eliminate the worry and inconvenience associated with repairs by providing homeowners with an affordable, cost-effective way to manage unexpected home repair emergencies. Many homeowners are unaware that these types of repairs are not covered by basic homeowner’s insurance policies, and usually have to take on the burden of repair costs themselves.

Aqua America and HomeServe USA Expand Partnership to Offer Home Repair Service Plans to North Carolina Customers

HomeServe USA (HomeServe) announced that, under its partnership with Aqua America (Aqua), it will be expanding into Aqua’s North Carolina service areas as the utility’s preferred provider of home repair service plans. The partnership between HomeServe and Aqua began over 12 years ago, initially serving customers in Pennsylvania, and has grown over the last decade to serve 98,000 Aqua customers in seven states. Aqua was HomeServe’s first utility partner in the U.S. Beginning this month, optional water service line repair plans will be offered through HomeServe to approximately 70,000 households across 51 counties served by Aqua in North Carolina. The broader suite of HomeServe plans will also be made available to customers in the area, including coverage for sewer lines, in-home plumbing, water heaters, heating and cooling systems and in-home electrical wiring. The service plans offered by HomeServe are cost-effective solutions for homeowners providing a better way to manage the expenses and inconvenience that often come with home repair emergencies. The expansion of HomeServe’s partnership with Aqua into North Carolina builds on the increasing number of municipalities and utilities across the country that offer these types of optional service plans to their customers. Many homeowners are unaware that these types of repairs are not covered by basic homeowner’s insurance policies and are caught off guard when a home emergency occurs, placing a strain on their finances. HomeServe plan holders have access to a repair hotline that is accessible 24 hours a day, 365 days a year and local, licensed, and insured contractors to come to their home for repairs. The Water Service Line Coverage is available now for $5.49/month. HomeServe will also offer Sewer/Septic Line coverage for $9.49 per month, Interior Plumbing and Drainage System coverage for $11.99 per month, Water Heater Repair coverage for $5.99 per month, Heating System Repair coverage for $11.49 per month, Cooling System Repair coverage for $11.49 per month and Electrical Emergency/Breakdown coverage for $6.49 monthly. All HomeServe service plans will be billed by HomeServe separately from customers’ Aqua water bills, with convenient payment methods offered from HomeServe.

HomeServe USA Appoints Rich Gannon as Chief Financial Officer

HomeServe USA announced the recent appointment of Rich Gannon as Chief Financial Officer. Gannon is responsible for leading the company’s finance function and overseeing accounting, M&A, financial planning & analysis, sourcing, tax and financial systems operations. For the past two years Gannon served as Chief Operating Officer for Consumer Reports and prior to that he was the company’s Chief Financial Officer for ten years.

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