October 21, 2016 9:37 AM ET

Hotels, Restaurants and Leisure

Company Overview of Edwardian Group Limited

Company Overview

Edwardian Group Limited owns and operates a network of hotels in central London, Heathrow, Guildford, and Manchester. Its amenities include rooms, restaurants and bars, and spa and well being centers; and facilities for weddings, celebrations, and press launches. The company also provides franchise opportunities. Edwardian Group Limited was formerly known as Patentgrade Limited and changed its name to Edwardian Group Limited in March, 1987. The company was founded in 1977 and is based in London, United Kingdom.

9-13 Bloomsbury Street

London,  WC1B 3QD

United Kingdom

Founded in 1977


44 20 7636 5601


44 20 7636 0532

Key Executives for Edwardian Group Limited

Chairman and Chief Executive Officer
Chief Operating Officer
Managing Director of the May Fair Hotel
Company Secretary
Operations Director
Compensation as of Fiscal Year 2016.

Edwardian Group Limited Key Developments

Edwardian Group Limited Presents at Hotel Investment Conference Europe 2016, Sep-26-2016 04:00 PM

Edwardian Group Limited Presents at Hotel Investment Conference Europe 2016, Sep-26-2016 04:00 PM. Venue: London, United Kingdom. Speakers: Peter Anscomb, Senior Corporate Director.

Edwardian Hotels London Launches ‘Virtual Host’ Service Designed by Aspect Software

Edwardian Hotels London launched a new ‘virtual host’ service to its hotel guests, designed by Aspect Software. The artificially intelligent service, called ‘Edward’, is designed to deliver exceptional experiences for guests who prefer digital brand interaction. Available at 12 Radisson Blu Edwardian Hotels, including Heathrow and the Vanderbilt in South Kensington in London, the new Interactive Text Response (ITR) mobile SMS service will allow guests to check and request hotel amenities – such as towels or room service, get information about local bars and restaurants and even express complaints – simply by sending a text message. ‘Edward’ will respond within a few seconds. The hotel’s chatbot is a new service and part of a wider project to digitally transform the way that Edwardian Hotels London engages with guests across every touch point, by using Aspect’s cloud-based technology. Edward works by using automated and intelligent text-based interaction, via a self-service interface that is accessible 24/7 and powered by Aspect’s Customer Experience Platform (Aspect CPX™). Guests can use the service to message their requests and get immediate responses. The natural language understanding (NLU) interface enables guests to use natural, conversational language rather than remembering cryptic commands, though the application is backed up with live assistance when needed. Complaints or requests that need a follow-up by hotel staff can therefore be immediately addressed. Guests can even ask explicitly for an immediate callback should a human touch be desired.

Similar Private Companies By Industry

Company Name Region
"rhubarb" food design Ltd Europe
10 in 8 The Fine Dining Group Europe
13 Hotels in England and Scotland Europe
1st Class Holidays Ltd Europe
21212 Limited Europe

Recent Private Companies Transactions

No transactions available in the past 12 months.

The information and data displayed in this profile are created and managed by S&P Global Market Intelligence, a division of S&P Global. Bloomberg.com does not create or control the content. For inquiries, please contact S&P Global Market Intelligence directly by clicking here.

Stock Quotes

Market data is delayed at least 15 minutes.

Company Lookup

Most Searched Private Companies

Company Name Geographic Region
Lawyers Committee for Civil Rights Under Law United States
Bertelsmann AG Europe
Bloomberg L.P. United States
NYC2012, Inc. United States
The Advertising Council, Inc. United States

Sponsored Financial Commentaries

Sponsored Links

Request Profile Update

Only a company representative may request an update for the company profile. Documentation will be required.

To contact Edwardian Group Limited, please visit www.edwardian.com. Company data is provided by S&P Global Market Intelligence. Please use this form to report any data issues.

Please enter your information in the following field(s):
Update Needed*

All data changes require verification from public sources. Please include the correct value or values and a source where we can verify.

Your requested update has been submitted

Our data partners will research the update request and update the information on this page if necessary. Research and follow-up could take several weeks. If you have questions, you can contact them at bwwebmaster@businessweek.com.