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August 30, 2015 10:04 AM ET

Software

Company Overview of Aspect Software, Inc.

Company Overview

Aspect Software, Inc. provides customer interaction management, workforce optimization, and back-office solutions through a suite of cloud, hosted, and hybrid deployment options. It offers interaction management solutions that include Zipwire, a SaaS-based contact center solution that delivers omni-channel customer care with voice, multi-session chat, and emails; Unified IP, a customer engagement platform that manages omni-channel interactions; Outbound Cloud that manages outbound contact compliance; customer experience platform; a voice portal that reduces the complexity of delivering self-service applications; online customer care solutions; Web Real-Time Communications platform that allow...

300 Apollo Drive

Chelmsford, MA 01824-3629

United States

Founded in 1973

Phone:

978-250-7900

Fax:

978-244-7410

Key Executives for Aspect Software, Inc.

Chairman and Chief Executive Officer
Age: 57
President and General Manager of Interaction Management Business Unit
Age: 54
Chief Financial Officer and Executive Vice President
Age: 48
Chief Technology Officer and Senior Vice President
Age: 52
Chief Information Officer and Senior Vice President
Age: 53
Compensation as of Fiscal Year 2015.

Aspect Software, Inc. Key Developments

MidAmerican Energy Company Selects Aspect Software's Aspect Unified IP Hosted to Transform Customer Interaction

Aspect Software announced that its customer, MidAmerican Energy Company, selected to migrate its ACD to Aspect Unified IP and implement Aspect Customer Experience Platform hosted to transform their customer interactions to address the needs of their client base and continue their legacy as customer service leaders.

Aspect Software, Inc., Q1 2015 Earnings Call, May 15, 2015

Aspect Software, Inc., Q1 2015 Earnings Call, May 15, 2015

Aspect Software, Inc. Announces Earnings Results for the Fourth Quarter Ended December 31, 2014

Aspect Software, Inc. announced earnings results for the fourth quarter ended December 31, 2014. The company's total revenue for the three months ended December 31, 2014 was approximately $116.2 million, compared to $123.3 million in the fourth quarter of 2013. This is an increase of approximately 2% sequentially from $113.4 million for the three months ended September 30, 2014. Pro forma EBITDA for the three months ended December 31, 2014 was $30.2 million, compared to $32.8 million in the prior year’s fourth quarter and $30.1 million for the three months ended September 30, 2014. Income from operations was $15,629,000. Loss before income taxes was $2,206,000. Net loss attributable to Aspect Software was $25,622,000.

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