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August 01, 2015 10:20 AM ET

Food and Staples Retailing

Company Overview of NTUC Fairprice Co-operative Limited

Company Overview

NTUC Fairprice Co-operative Limited, together with its subsidiaries, operates supermarkets, department stores, and convenience stores in Singapore. The company offers groceries, beverages and snacks, beer and wine, chilled and frozen products, baby needs, home care products, fresh food products, health and beauty products, and general merchandise. It operates approximately 281 stores comprising FairPrice supermarkets, FairPrice Finest, FairPrice Xtra, and FairPrice Xpress and Cheers convenience stores. The company also engages in warehousing and distribution activities; trading activities; and ownership of properties, as well as sells products through online. NTUC Fairprice Co-operative Limi...

680 Upper Thomson Road

Singapore,  787103


Founded in 1973


65 6456 0233


65 6458 8975

Key Executives for NTUC Fairprice Co-operative Limited

Group Chief Executive Officer
Age: 61
Group Chief Financial Officer
Chief Executive Officer of Singapore
Age: 53
Senior Director of Corporate Development and General Manager of Hypermarket
Deputy Chief Executive Officer of Singapore Operations
Compensation as of Fiscal Year 2015.

NTUC Fairprice Co-operative Limited Key Developments

Cognizant Partners NTUC FairPrice to Digitally Transform its Business and Deliver Seamless Multi-Channel Shopping Experience

Cognizant announced that it has partnered NTUC FairPrice (FairPrice) to digitally transform its business and provide customers with a seamless multi-channel shopping experience. By bringing together its consulting, industry and technology expertise, Cognizant reengineered FairPrice's business processes, and implemented a digital e-commerce platform for the multi-format retailer to provide integrated, consistent and personalised customer service across multiple touch points, enhancing customer satisfaction, loyalty and brand perception. The digital transformation programme has also enabled FairPrice to improve real-time product and inventory visibility, make retail management more efficient, and gain a better understanding of customer preferences and purchase history. As a result of cross-channel integration, FairPrice has been able to roll out innovative services for shoppers, including its Click&Collect online delivery service the option to buy online and pick up the purchase from a store, a first in Singapore. With superior insights into customer and staff behaviour, FairPrice can further strengthen its supply chain, site and store operations, marketing, and merchandising to drive growth and differentiation. Cognizant is also creating a mobile channel for FairPrice to engage better with its existing customers and attract new ones.

NTUC FairPrice Co-operative Ltd Announces Departure of Ng Ser Miang as Chairman

NTUC FairPrice Co-operative Ltd, or FairPrice, has announced the departure of Ng Ser Miang as chairman of the board. Ng was appointed as chairman in September 2005. Bobby Chin, current board member of NTUC FairPrice, was consequently elected chairman of the board. Bobby Chin joined the board in February 2013. He was the former managing partner of accounting firm, KPMG Singapore. He is not new to the labour movement as he sits on the Board of Singapore Labour Foundation and is the deputy chairman of NTUC Enterprise. Bobby Chin also serves as a member of the Council of Presidential Advisors.

NTUC FairPrice Elects BOBBY Chin as Chairman

BOBBY Chin was elected chairman of NTUC FairPrice at its 32nd annual general meeting. He replaces Ng Ser Miang, who has retired from the board following a nine-year term. Mr. Chin, who joined the board in February last year, is not new to the labour movement. He is a board member of the Singapore Labour Foundation and the deputy chairman of NTUC Enterprise. He is also a member of the Council of Presidential Advisors. Professionally, he was an accountant - until he retired in September 2005, he was KPMG Singapore's managing partner.

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