Company Overview of NetSapiens, Inc.
NetSapiens, Inc. provides advanced VoIP and unified communications technology to service providers. The company offers NetSapiens platform, which provides service providers with the ability to offer more to their customers and increase their ROI. Its solutions include hosted PBX/Web centrex, unified communications, SIP trunking, security and cost control, user portals, device provisioning, contact center solutions, geo-redundancy and high availability, and API. The company also provides managed data and voice networking services to integrate remote offices and virtual workers into a unified communications system for Fortune 1000 clients globally. It serves domestic and international governme...
1200 Prospect Street
La Jolla, CA 92037
Founded in 2002
Key Executives for NetSapiens, Inc.
Co-Founder and Chief Executive Officer
Co-Founder and Chief Technical Officer
Vice President of Sales & Business Development
Director of Product Management
Compensation as of Fiscal Year 2016.
NetSapiens, Inc. Key Developments
NetSapiens Announces New Portal Enhancements for Upcoming Software Release
May 13 16
NetSapiens has announced new portal features and enhancements that will be included in their upcoming software release. These upgrades include an attendant console, localization controls and collaboration enhancements that NetSapiens' service provider clients can deploy to their end users. The upcoming release is part of NetSapiens' continuous effort to provide innovative products to their growing client base. The new Attendant Console feature will give users the ability to handle live calls through drag-and-drop interface. Using a new scope in the SNAPsolution's online portal, users can control calls in real-time by dragging the call from the right side of their screen to different call parks, call queues, auto attendants or even transfer the call directly to different users or extensions. This functionality simplifies the way a receptionist, operator, or call manager interacts with the call flow of their organization. This new way to manage calls can be operated on a user's desktop or tablet, allowing for a unified experience on both interfaces. The NetSapiens portal will be gaining additional customization options with the release of new localization controls. The upcoming release will allow service providers to tailor the interface to better address the needs of international users by formatting the user portal to reflect their local preferences. This includes options for international time formatting, date formatting, and it even allows for the portal to be translated into other languages. The portal will be automatically be provided in English, French and Spanish. However, clients will be able to edit existing language files or create a new language file to support any language that is read from left to right. NetSapiens' next software release will also include collaboration features powered by WebRTC. Previously released as a beta version, these tools will be released with another round of improvements and will be generally available.
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