October 23, 2016 2:54 AM ET

Internet Software and Services

Company Overview of Ethoca Limited

Company Overview

Ethoca Limited operates an online platform for card issuers and merchants to communicate outside of the payment authorization stream in the online payment industry. Its platform enables card issuers and merchants to identify fraudulent and suspicious transactions, which are undetected by the other party that results in financial losses and administrative costs. The company’s platform also creates an alert and transmits the alert to the affected merchant. In addition, it offers issuer verification services that help users to verify order information against global network of card issuing banks' records. Ethoca Limited was founded in 2005 and is based in Toronto, Canada.

100 Sheppard Avenue East

Suite 605

Toronto, ON M2N 6N5


Founded in 2005





Key Executives for Ethoca Limited

Co-Founder, Chief Executive Officer and Executive Director
Co-Founder, Chief Governance Officer and Executive Director
Co-Founder and Executive Vice President of Issuer Relations
Chief Financial Officer and Executive Vice President
Age: 42
Senior Vice President of Industry Solutions
Age: 47
Compensation as of Fiscal Year 2016.

Ethoca Limited Key Developments

Ethoca Partners with Pegasystems to Automate Resolution of Fraud Related Disputes

Ethoca has partnered Pegasystems, to automate the resolution of customer service and fraud related disputes without resorting to chargeback process. Following the agreement, any card issuing bank using Pegasystems' Smart Dispute for Issuers can now quickly plug into Ethoca's Global Collaboration Network and accelerate the fraud and dispute recovery process and eliminate manual intervention.

Ethoca and Pegasystems Partner to Reduce Cardholder Disputes and Fraud Incidents

Ethoca and Pegasystems partner to reduce cardholder disputes and fraud incidents. The partnership will allow card issuing banks to rapidly plug into Ethoca's Global Collaboration Network to automate the resolution of customer service and fraud related disputes. Merchants will get an early warning from the Ethoca Alerts service on confirmed customer disputes and fraudulent transactions, allowing them to resolve cardholder complaints before they enter into the expensive chargeback stage. The move helps card issuers decrease operational costs related with chargebacks and accelerate the recovery of dispute and fraud losses. Under the partnership, any card issuing bank using Pegasystems' Smart Dispute for Issuers can quickly connect into the Ethoca Network with minimal IT effort, accelerate the fraud and dispute recovery process without manual intervention.

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Recent Private Companies Transactions

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