West Asset Management, Inc. provides receivables management solutions. Its services include first and third party collections, portfolio purchasing, and pre-legal and legal services. The company also offers pre and post charge off collection and customer care services. It serves telecommunications, financial services, automotive, retail, utilities, healthcare, transportation, commercial, government, and manufacturing industries. West Asset Management, Inc. was formerly known as National Asset Management Enterprises, Inc. and changed its name to West Asset Management, Inc. in January, 2005. The company was founded in 1994 and is based in Marietta, Georgia. As of March 3, 2015, West Asset Mana...
2253 Northwest Parkway SE
Marietta, GA 30067-8764
Founded in 1994
U.S. Department of Education Terminates Contract with Five Private Collection Agencies
Mar 3 15
The U.S. Department of Education is winding down its contracts with five private collection agencies, including Navient's Pioneer Credit Recovery, for allegedly providing inaccurate information to borrowers about a loan rehabilitation program. The other agencies are Coast Professional, Enterprise Recovery Systems, National Recoveries and West Asset Management. The loan rehabilitation program is an option that can create benefits to defaulted borrowers after they have made nine on-time payments in a period of 10 months. Agents of the companies allegedly gave borrowers misleading information about the benefits to the borrowers' credit reports and about the waiver of certain collection fees. The department's Federal Student Aid office performed a review of 22 private collection agencies. The department also said that it will reassign accounts held by the five agencies which are not already in repayment to other agencies. The department will increase its monitoring and issue enhanced guidance to all remaining private collection agencies.