September 20, 2017 12:56 PM ET


Company Overview of HelpSystems, LLC

Company Overview

HelpSystems, LLC provides IT infrastructure software in the areas of systems and network management, business intelligence, and security and compliance for customers worldwide. It offers Robot, an automation software that provides integrated and scalable systems management software; SEQUEL, a data access solution for IBM i; PowerTech that is the source of automated security and compliance solutions for power systems servers running IBM I; Skybot, a job scheduling software; and InterMapper, a network monitoring software. The company also provides AutoMate, an IT and business process automation software platform that integrates and automates disparate applications and technologies; Bytware, a ...

6455 City West Parkway

Eden Prairie, MN 55344

United States

Founded in 1982





Key Executives for HelpSystems, LLC

Chief Executive Officer and Director
Age: 52
Chief Financial Officer
Age: 56
Executive Vice President of Mergers and Acquisitions
Vice President of Technical Services
Vice President of Human Resources
Compensation as of Fiscal Year 2017.

HelpSystems, LLC Key Developments

IBM and HelpSystems Collaborate to Enhance IBM i Offerings

HelpSystems, an IBM Business Partner, announced that it is evolving its longtime relationship with IBM to help more organizations ensure their critical IT infrastructure achieves high availability, is backed up properly, and enables developers to be highly productive. Through this collaboration, HelpSystems will accelerate enhancements and marketing for IBM i products, including Backup, Recovery and Media Services (BRMS) on i, PowerHA SystemMirror for i and Rational Developer for i. HelpSystems will also enhance the development of Rational Developer for AIX and Linux (RDAL). IBM will continue to integrate and deliver these strategic products into the IBM i operating system, and HelpSystems will enhance the offerings based on IBM's strategy and industry feedback.

HelpSystems Introduces New Multi-Factor Authentication Solution

HelpSystems announced the release of Access Authenticator, a simple way to control user access to mission-critical systems, and meet evolving compliance requirements. Access Authenticator is a multi-factor authentication solution that requires a user to verify his or her identity with two or more credentials before gaining access to sensitive systems and data. These credentials include something the user knows (a password) plus something they have (a fob or mobile device) and/or something they are (a biometric characteristic). Access Authenticator is simple to administer and can be scaled across IT environments of all sizes. Its comprehensive authentication manager centralizes administration and visually displays key security metrics. A self-service portal and mobile app make the authentication process easy for end users, who can verify their identities anywhere they have an internet connection. Access Authenticator is also designed to help organizations comply with PCI DSS 3.2, which requires multi-factor authentication for remote and local access to the cardholder data environment, effective February 1, 2018. Access Authenticator is the only multi-factor authentication solution on the market to feature an agent for IBM i, with plans to include agents for AIX, Linux, and Windows.

HelpSystems Adds Business Continuity Expertise and Professional Service Offerings

HelpSystems announced the availability of new consulting and managed service offerings for IBM i backup, recovery, and business continuity led by disaster recovery expert Debbie Saugen. By adding business continuity services to the HelpSystems professional services portfolio, customers are now able to augment their backup and recovery strategy with a powerful combination of HA/DR software and expert guidance. HelpSystems provides expert insight to help customers protect against data loss by identifying weaknesses in their backup practices, building a business continuity plan that leverages current technology, and proving their plan works by assisting with testing.

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