September 30, 2016 6:01 PM ET


Company Overview of HelpSystems, LLC

Company Overview

HelpSystems, LLC provides IT infrastructure software in the areas of systems and network management, business intelligence, and security and compliance for customers worldwide. It offers Robot, an automation software that provides integrated and scalable systems management software; SEQUEL, a data access solution for IBM i; PowerTech that is the source of automated security and compliance solutions for power systems servers running IBM I; Skybot, a job scheduling software; and InterMapper, a network monitoring software. The company also provides AutoMate, an IT and business process automation software platform that integrates and automates disparate applications and technologies; Bytware, a ...

6455 City West Parkway

Eden Prairie, MN 55344

United States

Founded in 1982





Key Executives for HelpSystems, LLC

Chief Executive Officer and Director
Age: 51
Chief Financial Officer
Age: 55
Executive Vice President of Mergers and Acquisitions
Vice President of Technical Services
Vice President of Human Resources
Compensation as of Fiscal Year 2016.

HelpSystems, LLC Key Developments

HelpSystems Partners with SoftLanding® Systems

HelpSystems announced it has partnered with SoftLanding® Systems, a division of UNICOM® Global, to provide enhanced software development capabilities for IBM i customers. SoftLanding is integrating the HelpSystems application development tool ABSTRACT with its TURNOVER® for iSeries v100 change management software to deliver an enhanced development solution. TURNOVER for iSeries supports repeatable procedures for developing and maintaining IBM i applications, unifying the software development process. ABSTRACT speeds application development with its set of cross-referencing, documentation, and programming tools. When combined, customers will experience increased efficiency and greater control over their development environments.

HelpSystems Announces Executive Changes

HelpSystems announced that Chris Heim, who has served on the board since 2012, will be joining the company as its new Chief Executive Officer. Current CEO, Janet Dryer, has decided to retire after 30 years of successful leadership, including 16 years as CEO. She will continue on the company's board, providing guidance and direction as Chairman of the Board. Most recently, Heim has served as CEO for Amcom Software and Axium Software. The board has also expanded the depth of the management team to support its growth strategy. Mark Ties, current Chief Financial Officer of HelpSystems, will be promoted to a new role as Chief Operating Officer and take on additional leadership responsibilities across the organization. Dan Mayleben, who has held various executive leadership positions at multiple technology companies, will join the Company as its new CFO. Chris and Dan have worked together for the last 11 years, and have a proven track record in growing companies both organically and through acquisitions. Jim Cassens will remain as President of Cross-Platform Solutions and continue leading efforts in the expansion and direction of this high-growth segment of the Company. This expanded leadership team not only leverages the tenure and talent of Mark Ties and Jim Cassens, but also combines their experience with the proven growth and leadership capabilities of Chris Heim and Dan Mayleben.

HelpSystems Announces Database Triggering and Java Application Support in New Version of Automation Platform for Windows

AutoMate, a division of HelpSystems announced a new version of its AutoMate and AutoMate BPA Server software. Featuring an improved interface, Java-Windows integration, and increased database monitoring tools, the new AutoMate version 10 brings streamlined, front-end workflows and robust back-end capabilities together for true business-IT collaboration. The modernized look of AutoMate v10 builds upon AutoMate's code- and syntax-free scripting capabilities that allow users to automate key tasks and processes without writing batch files or custom scripts. The new interface makes it easier to find any of AutoMate's more than 600 pre-built actions and activities in the Action Library and adds shortcuts to the most-used actions in the Task Builder to improve efficiency. New actions in AutoMate v10 now offer the ability to manipulate images and PDFs without any third-party tools, including rotating, resizing, cropping, converting, and filtering any quantity or size of images automatically. The PDF action allows users to create, sign, stamp, encrypt, decrypt, extract, search, and replace PDF files. Additional new actions include PowerShell (embedding existing PowerShell scripts into any AutoMate task), Amazon DynamoDB and SES, WMI, and Facebook. The new custom dialogue functionality enables the ability to introduce real-time human decisions and approvals into otherwise automated processes. AutoMate v10 also offers a database trigger that is ideal for the automated execution of any database-related operation, such as stored procedures, report generation, and database maintenance. The database trigger starts a task when a specific command (data insertion, deletion, or update) is performed on a SQL or Oracle database. Other enhancements in the new version include 64-bit support and interactivity to support Java applications. To power enterprise-level implementation, AutoMate users can choose AutoMate BPA Server for intelligent automation with scalable, multi-machine automation. AutoMate BPA Server version 10 improvements include the addition of streamlined workflows with the addition of the Workflow Wizard, global search in the Server Management Console, and the ability to restart a workflow from a specific point in the process upon failure.

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