Company Overview of HelpSystems, LLC
HelpSystems, LLC provides IT infrastructure software in the areas of systems and network management, business intelligence, and security and compliance for IBM i, Unix, Linux, and Windows environments for customers worldwide. The company offers system and network management solutions, which comprise enterprise job scheduling, event and resource monitoring, message management, performance management, network monitoring, report management, storage management, and backup and recovery software solutions. It also provides business intelligence software solutions, such as data access and analysis, dashboards, reporting, visual queries, Web/mobile data access, and distribution reporting solutions. ...
6455 City West Parkway
Eden Prairie, MN 55344
Founded in 1982
Key Executives for HelpSystems, LLC
Chief Executive Officer and Director
President of Multiplatform
Vice President of Technical Services
Compensation as of Fiscal Year 2014.
HelpSystems, LLC Key Developments
HelpSystems Announces Executive Changes
Dec 16 14
HelpSystems announced that Chris Heim, who has served on the board since 2012, will be joining the company as its new Chief Executive Officer. Current CEO, Janet Dryer, has decided to retire after 30 years of successful leadership, including 16 years as CEO. She will continue on the company's board, providing guidance and direction as Chairman of the Board. Most recently, Heim has served as CEO for Amcom Software and Axium Software. The board has also expanded the depth of the management team to support its growth strategy. Mark Ties, current Chief Financial Officer of HelpSystems, will be promoted to a new role as Chief Operating Officer and take on additional leadership responsibilities across the organization. Dan Mayleben, who has held various executive leadership positions at multiple technology companies, will join the Company as its new CFO. Chris and Dan have worked together for the last 11 years, and have a proven track record in growing companies both organically and through acquisitions. Jim Cassens will remain as President of Cross-Platform Solutions and continue leading efforts in the expansion and direction of this high-growth segment of the Company. This expanded leadership team not only leverages the tenure and talent of Mark Ties and Jim Cassens, but also combines their experience with the proven growth and leadership capabilities of Chris Heim and Dan Mayleben.
HelpSystems Announces Database Triggering and Java Application Support in New Version of Automation Platform for Windows
Oct 21 14
AutoMate, a division of HelpSystems announced a new version of its AutoMate and AutoMate BPA Server software. Featuring an improved interface, Java-Windows integration, and increased database monitoring tools, the new AutoMate version 10 brings streamlined, front-end workflows and robust back-end capabilities together for true business-IT collaboration. The modernized look of AutoMate v10 builds upon AutoMate's code- and syntax-free scripting capabilities that allow users to automate key tasks and processes without writing batch files or custom scripts. The new interface makes it easier to find any of AutoMate's more than 600 pre-built actions and activities in the Action Library and adds shortcuts to the most-used actions in the Task Builder to improve efficiency. New actions in AutoMate v10 now offer the ability to manipulate images and PDFs without any third-party tools, including rotating, resizing, cropping, converting, and filtering any quantity or size of images automatically. The PDF action allows users to create, sign, stamp, encrypt, decrypt, extract, search, and replace PDF files. Additional new actions include PowerShell (embedding existing PowerShell scripts into any AutoMate task), Amazon DynamoDB and SES, WMI, and Facebook. The new custom dialogue functionality enables the ability to introduce real-time human decisions and approvals into otherwise automated processes. AutoMate v10 also offers a database trigger that is ideal for the automated execution of any database-related operation, such as stored procedures, report generation, and database maintenance. The database trigger starts a task when a specific command (data insertion, deletion, or update) is performed on a SQL or Oracle database. Other enhancements in the new version include 64-bit support and interactivity to support Java applications. To power enterprise-level implementation, AutoMate users can choose AutoMate BPA Server for intelligent automation with scalable, multi-machine automation. AutoMate BPA Server version 10 improvements include the addition of streamlined workflows with the addition of the Workflow Wizard, global search in the Server Management Console, and the ability to restart a workflow from a specific point in the process upon failure.
HelpSystems Announces Browser Interface, Intuitive Dashboards, and Enhanced Filtering in Security Software Update
Oct 2 14
PowerTech, a division of HelpSystems, announced the release of a new version of their Network Security exit program solution. Network Security 6.50 introduces a responsive browser interface that improves visibility to transactions occurring on the system. The new browser interface features advanced filtering, predictive text, and search-within-a-search functionality, reducing the time spent finding and selecting security rules. Dashboards display important performance indicators, allowing users to identify trends and deviations from typical activity without running a report. Network Security's new browser interface is also mobile enabled, allowing users to access dashboards and even apply security rules from any mobile device. Customers already using Network Security can upgrade to this new version to access the new features. HelpSystems also offers a free, 30-day trial of PowerTech Network Security, which includes full product access and free support.
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