Company Overview of Nexidia, Inc.
Nexidia, Inc. develops phonetic-based technology solutions for audio and video search. It offers Enterprise Speech Intelligence that enables users to visualize various volumes of audio analysis results, identify trends, correlate data, and listen to relevant conversations to support analysis; Forensic Search that delivers ad-hoc and drill-down capability for the legal and regulatory community; and Developer Edition that provides content creators and aggregators with the ability to deliver media search capabilities to their consumers through the Web. The company also provides a Language Identification tool that gives users an automated way to identify and categorize the spoken language used i...
3565 Piedmont Road NE
Atlanta, GA 30305
Founded in 2000
Key Executives for Nexidia, Inc.
Chief Executive Officer, President and Director
Co-Founder and Director of Research & Development
Chief Financial Officer and Senior Vice President
Chief Operating Officer and Senior Vice President
Compensation as of Fiscal Year 2014.
Nexidia, Inc. Key Developments
Convergys Announces a Strategic Partnership with Nexidia
Apr 13 15
Convergys, announced a strategic partnership with Nexidia. The partnership will combine Convergys’ customer experience analytics expertise with Nexidia’s Speech Analytics technology – allowing a more focused level of insight. Convergys Analytics will use the technology to offer its clients the ability to gain access to the often-untapped unstructured customer feedback found in spoken conversations between contact center agents and customers. Convergys’ analysts will leverage the data to uncover, explore, and recommend corrective action to resolve clients’ underlying business issues impacting the customer experience.
Nexidia to Launch Advanced Compliance Management Product NexidiaCompliance Management
Feb 3 15
Nexidia announced the release of NexidiaCompliance Management to support the regulatory requirements of financial services companies. Nexidia has been long recognized as the best-of-breed provider of legal audio discovery solutions by financial regulators and e-discovery service providers. Nexidia Compliance Management extends these audio search capabilities to assist corporate compliance officers with establishing better internal controls and automated insight to what actions are required to manage the evolving landscape of regulatory mandates. Nexidia's patented analytics platform analyzes and organizes recordings of customer service agents, brokers and financial traders in order to create and route alerts based on customized risk profiles specific to the needs of a financial services organization. With Nexidia Compliance Management, compliance officers will have more control over their process workflow from the initial alert to the final resolution. Possible compliance breaches can be flagged and sent through a configurable review process to ensure that proper actions are being taken. The Compliance Management system will ensure that potential fraud and non-compliant trader behavior is identified quickly and handled appropriately to avoid litigation and fines. The language and slang that traders use changes rapidly in the financial services industry. Nexidia's solution is dictionary-independent, allowing the compliance team the ability to adapt to the ever-evolving terminology of the financial services business. Nexidia Compliance Management will be a valuable tool for financial services companies that face heightened scrutiny of growing compliance practices and the potential threat of rising litigation and fines. Through investigation of non-traditional channels of data, such as conversations between employees and third parties, compliance officers and investigators can manage risk and ensure compliance practices are upheld. With the ability to search 100% of the available audio, Nexidia Compliance Management will provide critical insight into the unstructured audio conversations and further shed light on fraudulent and illegal activity, thus mitigating the risk of litigation and fines.
Nexidia Announces Significant Enhancements to its Legal Discovery Application, Nexidia Search
Feb 2 15
Nexidia announced significant enhancements to its legal discovery application, Nexidia Search. Nexidia Search will incorporate the company's breakthrough technology, Neural Phonetic Speech AnalyticsTM, to provide improved workflow and discovery tools for the review of audio evidence. Nexidia invented the approach for accurately and quickly reviewing large amounts of unstructured audio with its patented phonetic indexing and search technology. Neural Phonetic Speech AnalyticsTM builds on this capability by intelligently combining an automatic speech recognition engine with Nexidia's patented phonetic index to produce word-level transcription and sentiment analysis, helping reviewers quickly understand the context of their data set. The system applies Nexidia's latest advances in neural-net processing and language models for improved performance throughout the application. These features add a new, visual approach for legal reviewers to automatically see and analyze the most common themes and topics that occur within a body of audio evidence. The system displays several reports, including word clouds depicting frequency of occurrence at both the word and phrase level, and a related phrase diagram that lets users show the most common words and phrases in relation to each other. This output can then be translated directly into queries that are run against the full phonetic index to quickly and accurately bring up all of the files that correspond to these searches. In addition, the word-based analysis can use other textual content from a matter – such as emails, transcribed depositions, and news articles – to help improve the phrase recognition output and deliver results that closely represent the content of the recordings. Nexidia Search will include several additional features appealing to legal reviewers, including improved workflows for assigning files to review teams, enhanced tools for managing large sets of review tags and meta-data categories, and enhancements to its Relativity plug-in to support Relativity 9.0. The company targeted for general availability by late March.
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