December 04, 2016 5:39 AM ET

Commercial Services and Supplies

Company Overview of Afni, Inc.

Company Overview

Afni, Inc. provides customer engagement solutions to business in the United States. The company helps clients develop relationships with their customers through various channels, such as on the phone, through email, text, and online. It offers a range of customer lifecycle solutions, such as customer growth and acquisition, customer care and loyalty, consumer collections, and insurance subrogation. The company engages customers through various channel strategies, including inbound and outbound voice, Web chat and digital engagement, and back office processing. It serves telecommunications, cable, satellite, and broadband companies; property and casualty insurance carriers; and clinical healt...

404 Brock Drive

Bloomington, IL 61702-3097

United States

Founded in 1936





Key Executives for Afni, Inc.

Chairman and Chief Executive Officer
Age: 58
President and Chief Operating Officer
Vice President of Finance
Chief Information Officer and Vice President of Information Technology Services
Compensation as of Fiscal Year 2016.

Afni, Inc. Key Developments

Afni Appoints Kathy Poley as Senior Vice President of Global Contact Center Operations

Afni announced that Kathy Poley has been named Senior Vice President of Global Contact Center Operations. In her new role, she will be responsible for Afni's global contact center operations and support organizations. Poley has eight years of experience with Afni, and 25 years in the contact center industry. The depth of her expertise spans client relationship and operations management. Since joining Afni, Kathy has served as Director of Operations, Director of Client Services, and most recently Vice President of Client Services. Prior to joining Afni, Kathy served in senior and executive management roles over operations and client services. Her global experience spans operations and client relationship strategy for the U.S., Canada, India, and the Philippines.

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Recent Private Companies Transactions

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