January 26, 2015 10:15 AM ET

IT Services

Company Overview of Black Knight Financial Services, Inc.

Company Overview

Black Knight Financial Services, Inc. provides integrated technology, workflow automation, and data and analytics to the mortgage lending industry in the United States. It operates in two segments, Technology, and Data and Analytics. The Technology segment offers software and hosting solutions that support loan servicing, which includes mortgage servicing, such as loss mitigation and default workflow management, loan origination, and settlement services. The Data and Analytics segment provides solutions to enhance and support technology products in the mortgage, real estate, and capital markets industries. Its solutions include property ownership data, lien data, servicing data, automated va...

601 Riverside Avenue

Jacksonville, FL 32204

United States

4,000 Employees

Phone:

904-854-5100

Key Executives for Black Knight Financial Services, Inc.

Chief Executive Officer and President
Age: 53
Executive Chairman and Member of Nominating & Corporate Governance Committee
Age: 69
Chief Financial Officer and Executive Vice President
Age: 42
Chief Operating Officer
Age: 53
Chief Information Officer and President of Servicing Technology
Age: 50
Compensation as of Fiscal Year 2014.

Black Knight Financial Services, Inc. Key Developments

Black Knight Financial Services, LLC Launches SalesEdge, Web-Based Lead Management and CRM Solution

Black Knight Financial Services, LLC has launched SalesEdge that integrates both lead management and customer relationship management, or CRM, capabilities within one complete solution. Mortgage lenders have the option to deploy either the lead management or CRM functionality, or both, depending on the business need. SalesEdge improves sales efficiency, reveals new sales opportunities, allows for quicker response times and provides the ability to convert inquiries into applications. SalesEdge's lead management capabilities help lenders manage high volumes of incoming leads from various online and direct marketing efforts. Using the solution's configurable workflow and rules engine, lenders can control how leads are distributed and assigned. With SalesEdge's CRM functionality, lenders can develop and manage their long-term referral sources, classify partners by productivity levels or business type, and monitor the status of any referred lead. SalesEdge can also create and schedule marketing campaigns. SalesEdge offers robust capabilities to automate lead assignments, as well as redistribute leads. A management dashboard is available to view key performance metrics, activities and status reports to view both lead source and loan officer performance. SalesEdge, which is integrated with Black Knight's Empower loan origination system, also populates data to MSP, Black Knight's core servicing platform.

Black Knight Financial Services Delivers SalesEdge, a Complete Lead Management and CRM Solution In One System

Black Knight Financial Services announced the launch of SalesEdge, a Web-based solution that integrates both lead management and customer relationship management (CRM) capabilities within one complete solution. Mortgage lenders have the option to deploy either the lead management or CRM functionality, or both, depending on the business need. SalesEdge improves sales efficiency, reveals new sales opportunities, allows for quicker response times and provides the ability to convert inquiries into applications. SalesEdge's lead management capabilities help lenders manage high volumes of incoming leads from various online and direct marketing efforts. Using the solution's configurable workflow and rules engine, lenders can control how leads are distributed and assigned. With SalesEdge's CRM functionality, lenders can develop and manage their long-term referral sources, classify partners by productivity levels or business type, and monitor the status of any referred lead. SalesEdge can also create and schedule marketing campaigns. SalesEdge offers robust capabilities to automate lead assignments, as well as redistribute leads. A management dashboard is available to view key performance metrics, activities and status reports to view both lead source and loan officer performance.

First Bank Mortgage Signs Three-Year Contract Renewal for Black Knight Financial Services' MSP Loan Servicing Platform

Black Knight Financial Services announced that First Bank Mortgage has signed a three-year contract to continue servicing its mortgage loans on the MSP system, Black Knight's mortgage and consumer loan servicing platform. MSP's single, comprehensive platform will be used by First Bank Mortgage to manage all of its servicing processes, including loan boarding, payment processing, escrow administration, default management and more. MSP's innovative technology will support First Bank Mortgage's efforts to comply with federal requirements. First Bank Mortgage also uses several other Black Knight Financial Services solutions, including Customer CareNet, which gives First Bank Mortgage borrowers instant online access to their mortgage information; Electronic Loan Interface, which automates the loan setup and boarding process; Director, the graphical interface into MSP; Passport, the browser-based ad hoc query solution that accesses loan portfolio data housed on MSP; and iDisburse, a fully automated check-printing solution for reviewing, printing and auditing disbursements. First Bank Mortgage utilizes an Interactive Response Unit (IVR) that integrates with MSP and allows First Bank Mortgage borrowers instant access to their mortgage information via their phones.

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