January 31, 2015 6:08 PM ET

Healthcare Providers and Services

Company Overview of University Hospitals Of Cleveland, Inc.

Company Overview

University Hospitals Of Cleveland, Inc., a health care system, provides primary and community-based care, and specialty care services in Northeast Ohio. The company operates a network of physicians, hospitals, health centers, outpatient surgery centers, urgent care centers, cancer and pediatric specialty centers, and rehabilitation facilities. It also provides skilled nursing, elder health, rehabilitation and home care, occupational health and wellness, and behavioral health services, as well as managed care and insurance programs. In addition, the company offers services in the areas of anesthesiology, cancer, dermatology, emergency medicine, family medicine, genetics, geriatrics, medicine,...

11100 Euclid Avenue

Cleveland, OH 44106-1736

United States

Founded in 1866

Phone:

216-844-1000

Fax:

216-844-7497

Key Executives for University Hospitals Of Cleveland, Inc.

Chief Executive Officer
Age: 59
President and Chief Operating Officer
Age: 68
President of University Hospitals Case Medical Center
President of UH Ahuja Medical Center
President of The Uh Seidman Cancer Center
Compensation as of Fiscal Year 2014.

University Hospitals Of Cleveland, Inc. Key Developments

University Hospitals and Emmi Solutions Partner on Commitment to Patient Engagement

University Hospitals in Cleveland, OH has entered into a long-term strategic relationship with Emmi Solutions. UH and Emmi Solutions are committed to working together to create and implement programs to increase population health outreach, enhance the transitions of care process, assess patient satisfaction and improve the health and wellness of patients. The decision to enter into a long-term partnership is founded on UH's leadership in population health and Emmi Solutions' innovations in engaging patients. University Hospitals' ACOs now include more than 170,000 self-insured, commercially insured, Medicare and Medicaid members and beneficiaries, making it one of the large ACO initiatives in the country and one of the few providing coordinated care, disease management and case management services to all populations, from infants to senior citizens. UH and Emmi Solutions have been working together to improve patient outcomes since 2010 with a number of successes, including a combined effort that led to a 13% improvement of a key HEDIS measure for colorectal cancer screenings. Emmi Solutions' multimedia programs are delivered through a platform that creates interactive, engaging encounters to motivate patients to take actions essential to improving their outcomes and care while also tracking patient feedback to improve current processes. Emmi Solutions' products in use at UH include: EmmiPrevent - Interactive call campaigns drive patient action for preventive care. Each call educates patients about the importance of taking action and makes it easy for them to do so. Over the phone, patients can transfer to scheduling, update their records or ask to hear more information about a health topic. EmmiEngage - Multimedia programs that support communication across the entire continuum of care. EmmiEngage programs cover prevention, diagnosis, decision-making, pre-procedure, post-procedure, inpatient transition and chronic disease management, and they are applicable for all care settings. EmmiTransition - Interactive phone calls and multimedia programs support clinical staff to effectively guide patients and their circle of care though the care transition process. Each call asks self-reporting questions about patient condition and compliance and delivers responses to providers so they may more efficiently leverage their staff. The multimedia programs deliver easy-to-understand, actionable messages designed to help keep patients on the right course. Appointment Reminders - Through interactive voice response (IVR) technology, appointment reminders contact patients to confirm, reschedule or cancel scheduled appointments. Using an empathetic voice and language patients understand, reminders provide important educational information specific to patient appointments and reinforce key messages.

University Hospitals in Cleveland Enters into Long-Term Strategic Relationship with Emmi Solutions

University Hospitals (UH) in Cleveland, OH has entered into a long-term strategic relationship with Emmi Solutions. UH and Emmi Solutions are committed to working together to create and implement programs to increase population health outreach, enhance the transitions of care process, assess patient satisfaction and improve the health and wellness of patients. The decision to enter into a long-term partnership is founded on UH's leadership in population health and Emmi Solutions' innovations in engaging patients. UH and Emmi Solutions have been working together to improve patient outcomes since 2010 with a number of successes, including a combined effort that led to a 13% improvement of a key HEDIS measure for colorectal cancer screenings. Emmi Solutions' multimedia programs are delivered through a platform that creates interactive, engaging encounters to motivate patients to take actions essential to improving their outcomes and care while also tracking patient feedback to improve current processes. Emmi Solutions' products in use at UH include: EmmiPrevent; EmmiEngage; EmmiTransition and Appointment Reminders.

Cleveland's University Hospitals, UnitedHealthcare Collaborate to Improve Health Care Quality, Reduce Costs in Northern Ohio

University Hospitals and UnitedHealthcare have announced a collaboration to provide coordinated health care that improves quality and reduces costs for Northern Ohio residents enrolled in UnitedHealthcare's employer-sponsored health plans. The new accountable care organization (ACO) model, which will launch Feb. 1, will help shift the Ohio health care system from one based on volume of care to one that rewards quality and value. Under the collaboration, University Hospitals and its affiliated physicians will manage all aspects of patients' care, providing the right care in the right place at the right time. The new ACO collaboration will help University Hospitals' primary care physicians, hospitals and home health care providers improve transitions of care for patients and facilitate better communication with all those involved in a patient's treatment. Primary care physicians in the ACO will receive regular updates on their patients, enabling them to monitor all of the care each patient is receiving, and to maintain all clinical information about each patient in a secure patient registry.

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