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March 30, 2015 12:50 PM ET

IT Services

Company Overview of Convergys Corporation

Company Overview

Convergys Corporation provides customer management services to communications and media, technology, financial services, retail, and healthcare industries in North America and internationally. The company offers solutions across the customer lifecycle, including revenue generation, customer service, technical support, customer retention, and collection services; and solutions in contact center technology comprising multichannel interaction, cross-channel integration framework, real-time decisioning engine, intelligent notification, campaign management, personalized care, personalized selling, agent productivity, and retention solutions. It also offers analytics and consulting solutions, incl...

201 East Fourth Street

Cincinnati, OH 45202

United States

Founded in 1998

125,000 Employees

Phone:

513-723-7000

Key Executives for Convergys Corporation

Chief Executive Officer, President, Director and Member of Executive Committee
Age: 50
Total Annual Compensation: $867.1K
Chief Financial Officer
Age: 51
Total Annual Compensation: $450.1K
Chief Operating Officer
Age: 52
Total Annual Compensation: $80.8K
Chief Commercial Officer
Total Annual Compensation: $370.6K
Executive Vice President and General Counsel
Age: 60
Total Annual Compensation: $320.1K
Compensation as of Fiscal Year 2014.

Convergys Corporation Key Developments

Convergys Corporation Mulls Acquisitions

Andre Valentine, Chief Financial Officer of Convergys Corporation (NYSE:CVG) said that the company is going to be active in M&A.

Convergys Corporation Announces Dividend, Payable on April 3, 2015

Convergys Corporation announced the dividend payment of $0.07 per share is scheduled to be made on April 3, 2015, to shareholders of record at the close of business on March 20, 2015.

Convergys Corporation Announces Unaudited Consolidated Earnings Results for Fourth Quarter and Full Year Ended Dec. 31, 2014; Provides Earnings Guidance for the Full Year of 2015

Convergys Corporation announced unaudited consolidated earnings results for fourth quarter and full year ended Dec. 31, 2014. For the quarter, the company reported total revenues of $763.9 million, operating income of $49.9 million, income before income taxes and discontinued operations of $45.6 million, income from continuing operations, net of tax of $48 million or $0.46 per diluted share, net income of $48.4 million or $0.46 per diluted share adjusted net income from continuing operations, net of tax of $54.3 million or $0.52 per diluted share adjusted operating income of $66.6 million, adjusted income before income taxes and discontinued operations of $62.3 million, adjusted EBITDA of $98.5 million, net cash provided by operating activities of $53.6 million compared to the total revenues of $527.3 million, operating income of $39.5 million, income before income taxes and discontinued operations of $37 million, loss from continuing operations, net of tax of $21.9 million or $0.21 per diluted share, net loss of $21.5 million or $0.21 per diluted share adjusted net income from continuing operations, net of tax of $28.5 million or $0.26 per diluted share adjusted operating income of $44.7 million, adjusted income before income taxes and discontinued operations of $42.2 million, adjusted EBITDA of $66.2 million, net cash provided by operating activities of $60.7 million for the same quarter a year ago. Net debt totaled $164 million at December 31, 2014, and September 30, 2014, compared with net cash and short term investments of $603 million at the end of the fourth quarter last year. For the year, the company reported total revenues of $2,855.5 million, operating income of $150.8 million, income before income taxes and discontinued operations of $129.3 million, income from continuing operations, net of tax of $116.5 million or $1.1 per diluted share, net income of $120 million or $1.13 per diluted share adjusted net income from continuing operations, net of tax of $169.3 million or $1.6 per diluted share adjusted operating income of $235.2 million, adjusted income before income taxes and discontinued operations of $213.7 million, adjusted EBITDA of $356.9 million, net cash provided by operating activities of $261 million compared to the total revenues of $2,046.1 million, operating income of $137.4 million, income before income taxes and discontinued operations of $131 million, income from continuing operations, net of tax of $58.5 million or $0.54 per diluted share, net income of $60.9 million or $0.56 per diluted share adjusted net income from continuing operations, net of tax of $120 million or $1.1 per diluted share adjusted operating income of $160 million, adjusted income before income taxes and discontinued operations of $153.6 million, adjusted EBITDA of $250.6 million, net cash provided by operating activities of $210 million for the previous year. The company provided earnings guidance for the full year of 2015. For the year, the company expects revenue in the range of $2.970 billion to $3.050 billion, including approximately $0.045 billion negative impact of current foreign exchange rates compared with 2014 rates, increasing from prior year $2.856 billion; Adjusted EBITDA of $375 million to $395 million, increasing from prior year $357 million; Adjusted effective tax rate to approximate 23%; diluted shares outstanding to approximate 106 million; adjusted EPS of $1.65 to $1.75, increasing from prior year $1.60. The Company expects normal seasonal impacts on revenue, EBITDA and EPS in the first quarter and second quarter of 2015 with sequential improvement in quarterly results beginning in the third quarter. In terms of earnings, it anticipates recognizing 52% to 53% of full year adjusted EBITDA and 54% to 55% of full year adjusted EPS during the second half of 2015. This reflects the expected impact of ramp-up costs during the first half, ahead of anticipated seasonal demand later in the year.

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