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February 12, 2016 12:29 PM ET

Internet Software and Services

Company Overview of Get Satisfaction, Inc.

Company Overview

Get Satisfaction, Inc. operates an online customer engagement community platform that connects companies with their customers. It offers tools to support companies in their business goals across customer support, sales, marketing, and product development. The company was formerly known as Satisfaction Unlimited, Inc. and changed its name to Get Satisfaction, Inc. in September 2007. The company was founded in 2007 and is based in San Francisco, California with additional offices in Austin and Boston. As of April 8, 2015, Get Satisfaction, Inc. operates as a subsidiary of Sprinklr Inc.

1550 Bryant Street

Suite 350

San Francisco, CA 94103

United States

Founded in 2007





Key Executives for Get Satisfaction, Inc.

Chief Executive Officer, President and Director
Executive Chairman
Chief Financial Officer and Vice President of Finance and Business Operations
Chief Technology Officer
Compensation as of Fiscal Year 2015.

Get Satisfaction, Inc. Key Developments

Get Satisfaction Announces General Availability of a New Gamification Module for its Online Community Platform

Get Satisfaction announced general availability of a new gamification module for its online community platform. An innovative way of recognizing and rewarding members for online behaviors, gamification is perfectly suited for increasing participation in customer communities. Designed for business users, the gamification module -- which gives enterprises an easy-to-use mechanism for increasing community engagement -- is yet another example of Get Satisfaction's commitment to delivering fast time to value when it comes to its customer communities. Numerous companies, including Blackbaud, Blue Jeans Network, Homestead, Hootsuite, Extreme Networks, SPS Commerce, and Telstra are already seeing measurable increases in community contributions by their members, champions, community managers, and employees. Get Satisfaction's new gamification module recognizes and rewards community members for desired actions in a community -- such as answering a question, sharing a best practice, suggesting an idea, or writing a product or service review. With this new option, companies can track members' contributions, award badges to active individuals, and showcase the most prolific contributors, making it easy for companies to identify their advocates and cultivate those relationships. The new gamification module can be easily configured to accelerate a company's specific goals for its community. In a customer support community, gamification increases peer-to-peer support. In communities with innovation as a driver, gamification increases the volume of user-generated ideas. And in communities with a marketing charter, gamification delivers better referrals. Companies can configure and activate the gamification module within minutes.

Get Satisfaction, Inc. Presents at 16th Annual Pacific Crest Global Technology Leadership Forum, Aug-10-2014

Get Satisfaction, Inc. Presents at 16th Annual Pacific Crest Global Technology Leadership Forum, Aug-10-2014 . Venue: The Sonnenalp Hotel, 20 Vail Road, Vail, CO 81657, United States.

Get Satisfaction, Inc. Presents at OASIS: Montgomery Summit, Mar-05-2014 05:00 PM

Get Satisfaction, Inc. Presents at OASIS: Montgomery Summit, Mar-05-2014 05:00 PM. Venue: Fairmont Miramar Hotel & Bungalows, 101 Wilshire Boulevard, Santa Monica, California, United States.

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