February 27, 2015 9:19 AM ET

Commercial Services and Supplies

Company Overview of NCO Customer Management, Inc.

Company Overview

NCO Customer Management, Inc. provides outsourced customer relationship management services. The company's services are classified as inbound and outbound services. The company’s inbound services include customer service and technical support programs, as well as acquisition and retention services. Its outbound services consist of customer acquisition, such as direct sales services, order processing, product inquiry and lead generation, and appointment setting, as well as customer retention services that include conducting satisfaction assessments to ascertain customer opinions regarding the quality of client’s product and interacting with the clients’ customers. The company was formerly kno...

15 Campus Boulevard

Newtown Square, PA 19073

United States

Founded in 1983

5,692 Employees





Key Executives for NCO Customer Management, Inc.

Chief Executive Officer, President, Director, Chairman of the Board of NCO Group Inc, Chief Executive Officer of NCO Group Inc and President of NCO Group Inc
Age: 53
Chief Financial Officer, Treasurer, Director, Chief Financial Officer of NCO Group Inc, Principal Accounting Officer of NCO Group Inc, Executive Vice President of Finance - NCO Group Inc, Treasurer of NCO Group Inc and Assistant Secretary of NCO Group Inc
Age: 46
Chief Operating Officer and Executive Vice President
Age: 57
Executive Vice President Sales Marketing and Executive Vice President of Corporate Strategy
Age: 51
Senior Vice President and Chief Accounting Officer
Compensation as of Fiscal Year 2014.

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