October 01, 2016 8:15 AM ET

Commercial Services and Supplies

Company Overview of NCO Customer Management, Inc.

Company Overview

NCO Customer Management, Inc. provides outsourced customer relationship management services. Its services include inbound and outbound services. The company’s inbound services include customer service and technical support programs, as well as acquisition and retention services. Its outbound services include customer acquisition, such as direct sales services, order processing, product inquiry and lead generation, and appointment setting, as well as customer retention services that include conducting satisfaction assessments to ascertain customer opinions regarding the quality of client’s product and interacting with the clients’ customers. The company was formerly known as RMH Teleservices,...

507 Prudential Road

Horsham, PA 19044

United States

Founded in 1983

5,692 Employees



Key Executives for NCO Customer Management, Inc.

Chief Executive Officer, President, Director, Chairman of the Board of NCO Group Inc, Chief Executive Officer of NCO Group Inc and President of NCO Group Inc
Age: 55
Executive Vice President Sales Marketing and Executive Vice President of Corporate Strategy
Age: 53
Executive Vice President of NCO Group Inc, Corporate Secretary of NCO Group Inc and General Counsel of NCO Group Inc
Age: 58
Chief Operating Officer of NCO Group Inc and Executive Vice President of NCO Group Inc
Age: 63
Executive Vice President of Marketing and Administrative Operations of NCO Group Inc
Age: 67
Compensation as of Fiscal Year 2016.

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