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October 10, 2015 1:02 AM ET

Diversified Consumer Services

Company Overview of Protection 1, Inc.

Company Overview

Protection 1, Inc. provides electronic security alarm monitoring services. Its services include the installation, maintenance, and electronic monitoring of alarm systems to single-family residential, commercial, multifamily, and wholesale customers. The company offers home security packages, intrusion detectors, cellular backup systems, asset protection sensors, keypads and controls, hazard detectors, and eSecure systems. It also provides small and medium business alarm systems, fire and hazard detectors, access control systems, and video surveillance systems, as well as remote services. The company was founded in 1988 and is headquartered in Lawrence, Kansas with additional offices internat...

1035 North 3rd Street

Suite 101

Lawrence, KS 66044

United States

Founded in 1988

2,600 Employees





Key Executives for Protection 1, Inc.

Chief Executive Officer, President and Director
Chief Financial Officer and Executive Vice President
Chief Information and Operating Officer
President of Security Monitoring Services Inc
Age: 47
Chief Technology Officer and Senior Vice President of Operations
Compensation as of Fiscal Year 2015.

Protection 1, Inc. Key Developments

Protection 1 Unveils eSuite™ 2.0, its Next Generation Account Management Tool

Protection 1 announced the introduction of eSuite 2.0, its next generation account management tool complete with new key features for use with mobile devices. eSuite is Protection 1’s alarm data analytics and reporting software package that allows customers to view data, including open/close schedules and reports, details of alarm tests, incidents and alarms, change open/close schedules or request a service call. New features of eSuite 2.0 include: new graphical interface for intuitive viewing and use; mobile design and application for secure ease of use from mobile devices; the ability to place a burglar alarm system on test and remove from test online; an activity dashboard that allows users to view critical site activity in a summary activity map or trending graph, by user defined time periods. Dashboard graphics include: Police Dispatch; Fire Dispatch; Service Calls; Open/Close Exceptions; Communication Failure; and Failed Test Timer. With eSuite 2.0 Mobile, end-users can now also perform commonly requested functions on-the-go, directly from their mobile phone or tablet: View and edit site contacts; place site burglar alarm panels on test and remove them from test; and create temporary site schedules. Protection 1 plans to unveil its eSuite 2.0 release at the ASIS 2015 Conference in Anaheim, CA, September 28th-30th.

Protection 1 Promotes Jamie Haenggi to Chief Revenue Officer

Protection 1 announced it will promote Jamie Haenggi from Chief Marketing and Customer Experience Officer to an expanded role as Chief Revenue Officer. The creation of this new position is preceded by the recent acquisition and merger of Protection 1 and ASG by Apollo Global and melds the marketing, customer operations and sales under one leader. As Chief Revenue Officer, Haenggi will be responsible for leading these areas of the business. She will continue to report directly to CEO, Timothy J. Whall. Haenggi brings a wealth of experience to the new position. She has been a part of the Protection 1 team since it was taken private in 2010.

Protection 1 Names John Mendoza as General Manager for its Wichita Branch

Protection 1 announced that it has named John Mendoza to the position of general manager for its Wichita branch. Mendoza will report to Regional Vice President Robert Kerr. Mendoza entered the security industry in 1995 as a piece rate installer for ADT in Riverside, CA, after being honourably discharged from the United States Navy. As the general manager, Mendoza will be responsible for managing the day-to-day operations for the branch, which has both commercial and residential sales activities. He will also oversee the quality and production of management/non-management personnel and will be responsible for attaining all financial and operational objectives.

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