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September 05, 2015 7:00 AM ET

Road and Rail

Company Overview of Greyhound Lines, Inc.

Company Overview

Greyhound Lines, Inc. provides intercity bus transportation services for passengers in North America. The company offers scheduled passenger services; charter packages for businesses, conventions, schools, and other groups; city-to-city services; and other services to various destinations. It also provides Greyhound Connect, a service that connects rural communities to other markets; Greyhound Package Express service that offers same-day and early-next-day package delivery; and charter services. The company was founded in 1914 and is based in Dallas, Texas. Greyhound Lines, Inc. is a former subsidiary of Laidlaw International, Inc.

350 North Saint Paul

Dallas, TX 75201

United States

Founded in 1914

7,900 Employees





Key Executives for Greyhound Lines, Inc.

Chief Executive Officer and President
Age: 51
Chief Financial Officer and Senior Vice President
Chief Operating Officer
Executive Vice President and Director
Age: 75
Chief Information Officer
Compensation as of Fiscal Year 2015.

Greyhound Lines, Inc. Key Developments

Greyhound Lines, Inc. Faces Wrongful Death Lawsuit in 2008 Colusa Crash

A state appeal court has reversed a Sacramento Superior Court judge's grant of summary judgment in favor of Greyhound Lines, Inc., in a wrongful death and personal injury lawsuit brought on behalf of those who perished and were injured in a horrific 2008 crash near Williams of a bus traveling from Sacramento to a casino in rural Colusa County. The plaintiffs allege safety defects in the motor coach, which had been built to Greyhound's specifications but had gone through at least two incarnations since Greyhound had relinquished control of it. At the time of the accident, which killed 11 people and injured dozens more, it was owned by Daniel Cobb. Cobb was also killed in the accident. A three-justice panel of the 3rd District Court of Appeal found fatal flaws in Greyhound's motion for summary judgment, on which Sacramento Superior Court Judge David I. Brown based the February 2013 ruling that sank the case. Specifically, the justices said, Greyhound did not address all the claims in the plaintiffs' complaint. The panel's decision gives new life to the lawsuit. The matter back to Brown with directions to vacate his ruling in Greyhound's favor and issue a new order denying the company's motion for summary judgment on plaintiffs' claims of negligence, strict liability, loss of consortium, wrongful death, and survival. The panel further directed that the new order should grant Greyhound's request to be relieved of breach-of-warranty claims.

Greyhound Lines, Inc. Launches Bus Service in Mexico

Greyhound Lines, Inc. has launched its bus service in Mexico. Greyhound will operate more than 23 departures per day, connecting Monterrey to Nuevo Laredo and major hubs in Texas. Thirteen daily schedules will be between Monterrey and Nuevo Laredo, and 10 daily schedules will connect Monterrey to several Texas cities. The route includes Monterrey Nuevo Laredo Laredo - San Antonio Austin Dallas.

Greyhound Launches New Tool to Help Travelers Track Real-Time Location of Their Bus

Greyhound announced the launch of BusTracker a new real-time GPS tracking system that allows customers to see where their bus is, and when it will arrive at their destination. Customers can access BusTracker from any device by visiting and searching by schedule number, departure city or arrival city for updates. For those using a smartphone, BusTracker is now part of the Greyhound mobile app, available on both Apple and Android devices. Automatically updating every one to four minutes, BusTracker pulls data from three tracking systems installed on all of the company’s buses to provide the latest schedule status for customers. The launch of BusTracker is the company's latest enhancement designed to improve and personalize the company’s customers' experiences following a rollout of several transformational investments, including the completion of the company's fleet upgrade of more than 1,200 buses. All buses now feature modern amenities such as free onboard Wi-Fi, power outlets, leather seats, extra legroom and access to OnTouch, an onboard catalog of destination packages that allows customers to purchase tickets to theatrical events, popular attractions and ground transportation offers. Other features such as guaranteed seating and $1 fares on Greyhound Express routes have also reintroduced the brand as an affordable, modern travel option.

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