Company Overview of MetraTech Corp.
MetraTech Corp. provides agreements-based billing, commerce, and settlement solutions. It offers MetraNet, a solution for charging, pricing, billing, settlement, and customer care; and Metanga, a cloud-based multi-tenant rating and billing application that provides businesses with order-to-cash process, with out-of-the-box support for Salesforce.com, and financial applications. It serves cloud and subscriptions, communications and media, financial services, software, and transportation markets. The company was founded in 1998 and is based in Waltham, Massachusetts. As per the transaction announced on July 29, 2014, MetraTech Corp. operates as a subsidiary of Ericsson.
200 West Street
Waltham, MA 02451
Founded in 1998
Key Executives for MetraTech Corp.
Founder and Chief Executive Officer
Channel Development Director
Head of Regional Sales Development
Sales Director of EMEA Region
Compensation as of Fiscal Year 2015.
MetraTech Corp. Key Developments
MetraTech Announces the Release of its MetraNet 8.0 Software
Aug 5 14
MetraTech announced the release of its MetraNet 8.0 software, which provides actionable intelligence to business stakeholders across the enterprise through user-friendly reports and dashboards to accelerate decision-making and business performance. MetraNet 8.0 also empowers businesses to scale and grow globally by providing a single platform to support expansion of business units, franchises or partners and resellers. Enterprises can provide flexibility and granularity in pricing and bundling strategies to individual business units or partners, while maintaining corporate visibility and policies for governance, accountability, pricing and brand control. MetraNet 8.0 makes it possible for business users to easily access the information they need to do their jobs and drive personalized customer and partner interactions. MetraNet's portfolio of dashboards, analytics and reports deliver key insights to enable the enterprise to monitor and closely track the state of the business. Sales, operations, product and finance teams are provided with the information they need to respond quickly to customers, partners and market trends and drive the business forward. Features include: The Account 360 provides customer service representatives (CSRs) with deep insights into a customer's behavioral patterns around subscriptions, payments, invoices and complex usage patterns to drive new revenue opportunities. The Product Dashboard provides the information and insight needed by product management and marketing teams to successfully roll out new products and services, and create new marketing and promotional campaigns. The Finance Dashboard graphically represents accurate, up-to-the-minute views into the financial health of the business, including monthly recurring revenue (MRR) and new customers and products over time. The Operations Dashboard provides a unified view of real-time production and deployment information, such as failed transactions, critical to successful operations. The new MetraNet 8.0 reporting framework comes with a powerful and intuitive self-service capability, empowering users to easily create personalized reports to suit specific business or operational requirements. Additional features include: Business Unit and Partner Partitions - The functionality enables enterprises to easily expand globally and support 'glocal' empowerment by providing autonomy to business units, franchises and partners and resellers, while providing corporate visibility and control. Quoting, Credit Notes and Bill Messages - The interaction with customers is personalized through a seamless customer engagement model that makes it possible to easily engage with the customer and issue customized quotes, convert quotes to subscriptions or issue credit notes as needed. At a time and age where proactive customer engagement and capturing mind-share is critical, Bill Messages serves as a key tool for maintaining personalized interactions. The Commerce Decision Engine - The additional enhancements support features designed to deepen customer loyalty and unlock upselling opportunities. Sales and CSRs can seamlessly carry over customers unused units from one plan to another. Notifications can be sent to customers prior to hitting overages while thresholds can be easily configured to alert a customer if they are approaching an overage tier or to automatically trigger a pre-pay transaction to avoid unexpected charges.
Digital Route AB and MetraTech Corp. Announce Global Partnership
Apr 15 14
Digital Route AB and MetraTech Corp. jointly announced a partnership between the two companies that will provide communications service providers (CSPs) with a proven solution to rapidly enable and monetize next-generation services, including unified communications, digital, cloud, and machine-to-machine (M2M) and Internet of Things (IoT) technology delivered over new, fourth-generation long-term evolution (LTE) networks. The DigitalRoute and MetraTech offering will pair DigitalRoute's MediationZone platform with MetraTech's MetraNet solution. MediationZone bridges the components in any type of network architecture and provides comprehensive functionality that lets systems easily communicate with each other. In the process, raw data is turned into usable information. Data streams are optimized and enriched, resulting in reduced costs for hardware while at the same time enabling new opportunities to differentiate and personalize services.
MetraTech and SOFTRAX Partner to Provide Integrated Billing and Revenue Management Solutions for the Recurring Revenue Challenges
Mar 24 14
SOFTRAX and MetraTech Corp. announced a partnership to collaborate on billing and revenue management solutions for both traditional transactional and recurring revenue models. These solutions draw on both companies' long-standing experience in these fields and automate customer acquisition, provide flexibility to handle a variety of pricing models, and improve renewals with easy access to a comprehensive 360-degree view of the business. Together, MetraTech and SOFTRAX will automate quoting and contracts, billing and revenue recognition processes to support the increasingly complex needs of recurring revenue businesses, including established companies that are transitioning to a recurring revenue model but are still maintaining existing legacy clients. Joint customers will be able to minimize the cost of customer acquisition, identify opportunities for cross- and up-selling, and drive customer satisfaction with differentiated offers to increase renewals. SOFTRAX and MetraTech work directly with clients whose billing, revenue recognition and/or partner settlement needs outstrip the capabilities of their ERP and billing platforms. The combined solution provides a compelling and cost-effective alternative to expensive custom coding, error-prone manual workarounds, and the disruption of a whole-system replacement. Customers can grow their subscriber bases globally, manage customer renewals efficiently, and provide a 360-degree view of customers across the organization to unlock opportunities for up-selling and cross-selling. Both companies' solutions integrate with systems such as Salesforce.com, Microsoft Dynamics, Netsuite and Oracle Financials and benefit from almost two decades of development and deployment experience.
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