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August 02, 2015 12:33 AM ET

IT Services

Company Overview of Orange Business Services

Company Overview

Orange Business Services provides information technology and telecom solutions for multinational companies, and small businesses and enterprises in France and internationally. The company offers B2B services, including cloud computing, conferencing, customer contact, machine to machine, mobility management, network, security, voice and telephony, and collaborative services; access, control, and security services for mobile devices; and communications and vertical-specific solutions for the oil and gas industry. It also provides unified communications as a service, including audio and Web conferencing, business together, business together as a service, and flexible SSL; and private WAN-based ...

1 Place des Droits de l’Homme

La Plaine Saint-Denis

Cedex

Paris,  93457

France

Founded in 2006

Phone:

33 1 55 54 22 00

Key Executives for Orange Business Services

Chief Executive Officer
Age: 59
Chairman of Orange, Chief Executive Officer of Orange and Chief Executive Officer of France Telecom
Age: 54
Chief Executive Officer - India
Chief Executive Officer of Russian Branch
Executive Vice President of French Major Accounts
Age: 56
Compensation as of Fiscal Year 2015.

Orange Business Services Key Developments

Orange Business Services Announces Availability of IaaS Cloud Offering in Asia Pacific

Orange Business Services announced the expansion and availability in Asia Pacific of its next-generation Infrastructure-as-a-Service or IaaS cloud offering called Flexible Computing Advanced. The service is targeted at large multinational companies who have multiple data center and network requirements across many countries. Flexible Computing Advanced standardizes and consolidates customer cloud infrastructure onto a globally consistent and reliable virtual private cloud. It enables customers to achieve greater savings on total cost of ownership. Flexible Computing Advanced allows enterprises to build a Virtual Data Center with fully-scalable resources. It can be managed by customers via a self-service portal or by Orange Business Services if required. Further, customers can add physical servers if they have a specific need for them. Orange offers end-to-end service level agreements and management for the entire infrastructure.

Pöyry Selects Orange Business Services to Transform Worldwide Communications Infrastructure to Support Global Projects

Pöyry has selected Orange Business Services to transform its worldwide communications infrastructure to support global projects within the international consulting and engineering company. The 5-year contract securely connected Pöyry’s 6,000 experts in about 100 locations in over 30 countries. Pöyry delivers engineering and management consulting services, underpinned by strong project implementation capabilities and expertise. Pöyry chose Orange Business Services as its strategic partner to support global network consolidation and modernization. Orange Business Services implemented and now manages a secure global communication infrastructure that enables Pöyry to utilize its global resources in a flexible way. By harmonizing its global communication infrastructure, Pöyry increased its operational efficiency and productivity. The solution is based on Orange Business VPN, a flexible, integrated platform that supports voice, data, video and all business applications via Orange’s MPLS-based private network.

KONE to Enrich Customer Experience with Orange Business Services Contact Center Solutions

KONE selected Orange Business Services to provide two contact center solutions covering 25 sites in 22 countries. This two-part solution helps KONE achieve greater customer satisfaction while improving operational efficiency of its customer service and sales support. The multi-channel Managed Contact Center solution, including e-mail, chat and voice serves KONE large sites in Europe, the Middle-East and North America. This contact center application is business-critical because it is used to support entrapment rescue, and it is integrated into both KONE’s remote monitoring platform and its Salesforce CRM software. The cloud based Flexible Contact Center solution meets the needs of KONE’s smaller sites. This flexible cloud solution provides the ability to mix channels easily, such as voice and email, and is quick to set up. Integrating the solution with its CRM software, Salesforce, allows KONE’s contact center agents to have the same user interface, regardless of the communication channel used.

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