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February 13, 2016 9:30 AM ET

IT Services

Company Overview of IPsoft Incorporated

Company Overview

IPsoft Incorporated provides IT and business operations automation solutions. The company offers autonomic IT management solutions, including build-operate-automate-transfer, Automation-as-a-Service, managed services, and IPcenter IT management platform; Amelia, an artificial intelligence platform that automates knowledge work across various business functions; big data analytics; and cloud services that include service and application, storage and network management, monitoring, hardware management, reporting, virtual machines, and design and architecture. It serves finance, government, health care, media, retail, technology, telecommunications, and energy industries; IT service providers; ...

17 State Street

14th Floor

New York, NY 10004

United States

Founded in 1998

Phone:

212-440-5500

Fax:

212-353-2454

Key Executives for IPsoft Incorporated

Chief Executive Officer, President and Director
Chief Executive Officer of EU
Managing Director of India
Managing Director of Nordics
Chief Commercial Officer
Age: 65
Compensation as of Fiscal Year 2015.

IPsoft Incorporated Key Developments

TeliaSonera International Carrier Moves to Eliminate Voice Fraud Using IPsoft Technology

TeliaSonera International Carrier (TSIC) announced the implementation of an automatic proactive fraud detection service for the benefit of its international voice customers. This service enhancement follows development and tests with IPsoft. As international voice services move away from a physical circuit switched environment, detecting new methods of fraud such as deliberately extending call duration, or sending calls to automated message platforms, becomes an increasingly important issue. TSIC is taking steps to protect its customers and their end users using IPsoft functionality which performs statistical analytics to identify the source of the fraud, enabling TSIC to take action and maintain the integrity of its service. The solution uses a self-learning set of statistical and big data algorithms developed by IPsoft. False answers are detected and patterns indicating fraud are detected in real-time. This is done by analyzing parameters in call detail records (CDRs) to monitor deviation from statistically 'normal' behavior by route. The solution returns 98% accuracy levels and scales to 500 million calls per day.

Accenture plc Collaborates with IPsoft to Enhance Cognitive Automation Capabilities

Accenture plc has collaborated with IPsoft to enhance cognitive automation capabilities of its IT services delivery. Under an agreement with Accenture, IPsoft's technology will be used to enhance the automation of infrastructure operations across compute, network and storage devices to help minimize manual intervention and improve service quality. By integrating IPsoft's IPcenter solution into its IT Services delivery toolset, Accenture will help clients improve the efficiency of their operations, by increasing the speed, agility, quality and consistency of incident responses, while lowering service costs.

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