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October 09, 2015 10:48 AM ET

Commercial Services and Supplies

Company Overview of iQor, Inc.

Company Overview

iQor, Inc. provides business process outsourcing and product support services. The company offers company support, cross-sell/up-sell, customer care, customer retention, emergency response, inbound sales, order processing, product support, technical support, business intelligence, customer analytics, and accounts receivable management services. It also develops RadiQloud, a technology infrastructure that helps companies to establish new processes and services, and cloud-enable operations; and streamline procedures. The company’s intelligent process solutions include cash application, data entry, credit card charge backs, deduction management, credit decision making, and verification/reconcil...

200 Central Avenue

One Progress Plaza

7th Floor

St. Petersburg, FL 33701

United States

Founded in 1998

Key Executives for iQor, Inc.

Chief Executive Officer and President
Age: 52
Chief Financial Officer
Chief Operating Officer of First Party
Senior Vice President of Operations -Charleston SC Call Center
Chief Operations Officer of Commercial
Compensation as of Fiscal Year 2015.

iQor, Inc. Key Developments

iQor Appoints David Kaminsky as Chief Financial Officer

iQor announced the appointment of David Kaminsky as its Chief Financial Officer. Mr. Kaminsky, joins iQor from Vidyo, where he served as Chief Financial Officer. Prior to joining Vidyo, David was Executive Vice President and CFO of NTT Data Inc, where he oversaw global finance, IT management and Administrative Operations.

iQor to Open New Contact Center in Trinidad and Tobago in September of 2015

iQor will open its new Contact Center in Trinidad and Tobago in September of 2015. The new site will be located in Trinidad’s Tamana In Tech Park, a new 1,100 acre development. iQor will be located in the ICT sector, sharing buildings with some of the large technology innovators in the world. It has acquired space for over 300 agents, and has rights to expand to more than 750 seats. Tamana In Tech Park is conveniently located 45 minutes from the Port of Spain and 20 minutes from the nearest airport, allowing easy access to the new site. Trinidad and Tobago is south of the hurricane belt, has a literacy rate of 99% and the primary language spoken is English (heavily influenced by Great Britain).

iQor Completes Second Expansion of its Contact Center in Dasmarias, Philippines

iQor announced that it is adding an additional 65,000 sq. ft. to its Dasmarias, Philippines contact center. The third floor expansion will triple the call center’s size since its initial opening in October 2013. The expanded facility will span 195,000 sq. ft. and is expected to employ 5,000 by the end of 2015. Client growth and a strong labor market is fueling iQor’s expansion in Dasmarias, which is located 17 miles south of Manila, an area where many locals call home. When iQor first selected Dasmarias as the call center hub for the Philippines, it looked for a central location.

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