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August 02, 2015 10:00 PM ET

Hotels, Restaurants and Leisure

Company Overview of RCI, LLC

Company Overview

RCI, LLC provides vacation ownership exchange services for subscribed condominium owners in the United States and internationally. The company provides exchange vacations through week-for-week and points-based timeshare exchange networks for timeshare owners. It also offers travel agency services; occupancy and revenue solutions for hospitality companies; mobile applications for members using iPhone devices; and marketing support, lead-generation, and rental and distribution channel services. In addition, the company operates an online television network that features entertainment and educational content about vacation exchange. RCI, LLC was formerly known as Resorts Condominiums Internatio...

9998 North Michigan Road

Carmel, IN 46032

United States

Founded in 1974





Key Executives for RCI, LLC

Chief Executive Officer of Global Vacation Network North America & Japan and President of Global Vacation Network North America & Japan
Chief Executive Officer of Europe & Middle East and President of Europe & Middle East
Chief Executive Officer of Global Vacation Network International and President of Global Vacation Network International
Chief Information Officer and Executive Vice President
Compensation as of Fiscal Year 2015.

RCI, LLC Key Developments

RCI Makes the Virtual Presentation A Reality for Affiliates with Launch of RCI® Livestream

RCI is helping affiliates take their sales and customer service presentations directly to the consumer with the launch of RCI® LiveStream, a visual remote selling system that in the timeshare industry. This revolutionary platform gives resort representatives the ability to present to consumers face-to-face through video conferencing, providing a digital-savvy way to interact with customers without the need for them to be physically on site. The platform can be used virtually at any time, from anywhere, removing many of the limits of the traditional sales floor. It can also be used for many of the services affiliates usually provide at the resort. These range from selling and making account upgrades to educating consumers on the benefits of timeshare, and even providing day-to-day customer services. While using RCI LiveStream, agents can see each customer react just as they would in person, which often helps guide the course of each presentation. This allows affiliates and customers to reap the benefits of face-to-face interactions, but avoid obstacles like time constraints and distance that often keep them from meeting in person.

RCI Appoints Jonathan Mills to Managing Director, RCI Asia Pacific

RCI announced the appointment of Jonathan Mills to the position of managing director of its Asia Pacific region. Mills will serve as a member of RCI's senior leadership team, leading the execution of strategic priorities across the Asia Pacific market. He will be responsible for driving business growth while delivering value to RCI(R) members and affiliates in this thriving region. He will be based out of RCI's Singapore office, and will report directly to Gordon Gurnik, president of RCI. Mills' previous experience includes a decade-long tenure with InterContinental Hotels Group (IHG), where he most recently served as head of Operations for Holiday Inn Express and IHG Shared Services based in Bangkok, Thailand. During his 25 year career, he has also worked for renowned companies such as Forte & Le Meridien Hotels and Resorts, Sodexho Prestige and Hilton International.

Disney Vacation Club Renews Its Multi-Year Affiliation Agreement with RCI

Disney Vacation Club recently renewed its multi-year affiliation agreement with RCI. Through this renewed affiliation, Disney Vacation Club offers its member families access to thousands of RCI affiliated vacation ownership properties across the globe while RCI's approximately 3.7 million subscribing members gain access to the 12 Disney Vacation Club resorts. Disney Vacation Club offers vacation ownership options at 12 resorts located in Florida, California, Hawaii and South Carolina, which are part of RCI's exchange network of affiliated resorts around the world. These include Disney's Old Key West Resort and Disney's Animal Kingdom Villas in Florida; Aulani, a Disney Resort & Spa in Hawaii; and Disney's Hilton Head Island Resort in South Carolina. Disney Vacation Club recently announced that its next planned resort will be built at Disney's Polynesian Resort, located on Seven Seas Lagoon at Walt Disney World Resort, near its newest property to open, The Villas at Disney's Grand Floridian Resort & Spa. When Disney's Polynesian Resort project is completed, Disney Vacation Club will have destinations at all three resorts on the monorail system, including Disney's Contemporary Resort, Disney's Grand Floridian Resort & Spa and Disney's Polynesian Resort, allowing easy access to Magic Kingdom Park.

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