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October 04, 2015 8:12 PM ET

Hotels, Restaurants and Leisure

Company Overview of RCI, LLC

Company Overview

RCI, LLC provides vacation ownership exchange services for subscribed condominium owners in the United States and internationally. The company provides exchange vacations through week-for-week and points-based timeshare exchange networks for timeshare owners. It also offers travel agency services; occupancy and revenue solutions for hospitality companies; mobile applications for members using iPhone devices; and marketing support, lead-generation, and rental and distribution channel services. In addition, the company operates an online television network that features entertainment and educational content about vacation exchange. RCI, LLC was formerly known as Resorts Condominiums Internatio...

9998 North Michigan Road

Carmel, IN 46032

United States

Founded in 1974





Key Executives for RCI, LLC

Chief Executive Officer of Global Vacation Network North America & Japan and President of Global Vacation Network North America & Japan
Chief Executive Officer of Europe & Middle East and President of Europe & Middle East
Chief Executive Officer of Global Vacation Network International and President of Global Vacation Network International
Chief Information Officer and Executive Vice President
Compensation as of Fiscal Year 2015.

RCI, LLC Key Developments

RCI Expands Vacation Exchange Network with Three New Affiliations in China

RCI announced three new affiliated resorts in China to its vacation exchange network. The properties are Shangshanqi Villa Resort and Taoyuan Hot Spring International Hotel in Chengdu, Sichuan Province, and Bo'ao Holliyard Seaview Resort in Hainan Island. The signing of these agreements expands RCI's portfolio of resorts in China to more than 55 properties. Shangshanqi Villa Resort is located at the foot of Qingcheng Mountain, a UNESCO World Heritage site. Qingcheng Mountain has been an important Taoist site for centuries, as it is believed to be one of the birth places of Taoism, China's only indigenous religion. Besides the panoramic scenery the mountain offers, many popular attractions are easily accessible from the resort, such as the Jianfu Palace, Moon City Lake, ancient Taoist and Buddhist temples and other historical relics. The resort comprises 760 villas, and all units come with a living room and a full kitchen. Taoyuan Hot Spring International Hotel is located 57km west of Chengdu Dayi Heming Taoist Cultural scenic site, near the entrance of Qingcheng Mountain. The hotel's architecture and decor are strongly influenced by Taoism, in honor of the religion's birth place. Its exterior resembles a traditional Taoist temple, with a yin yang bagua - a design associated with Taoism - prominently featured on the ceiling of the hotel lobby, and subtly integrated throughout the hotel premises. Bo'ao Holliyard Seaview Resort is located in the tourism area of Qionghai, east of Hainan Island and 90 kilometers from Haikou Airport. The resort has 384 luxurious sea view rooms spread over 18 floors, offering a scenic view of the nearby mountains and the sea of Bo'ao. Each room is exquisitely furnished with a modern design and all the amenities needed for a comfortable stay, including complimentary wireless internet access. The hotel offers an excellent variety of recreational facilities, such as indoor and outdoor swimming pools, a sauna, a fitness centre and a full-service spa. It is a 15-minute drive from Bo'ao Golf and Country Club and Qionghai Bo'ao Oriental Culture Garden.

RCI Makes the Virtual Presentation A Reality for Affiliates with Launch of RCI® Livestream

RCI is helping affiliates take their sales and customer service presentations directly to the consumer with the launch of RCI® LiveStream, a visual remote selling system that in the timeshare industry. This revolutionary platform gives resort representatives the ability to present to consumers face-to-face through video conferencing, providing a digital-savvy way to interact with customers without the need for them to be physically on site. The platform can be used virtually at any time, from anywhere, removing many of the limits of the traditional sales floor. It can also be used for many of the services affiliates usually provide at the resort. These range from selling and making account upgrades to educating consumers on the benefits of timeshare, and even providing day-to-day customer services. While using RCI LiveStream, agents can see each customer react just as they would in person, which often helps guide the course of each presentation. This allows affiliates and customers to reap the benefits of face-to-face interactions, but avoid obstacles like time constraints and distance that often keep them from meeting in person.

RCI Appoints Jonathan Mills to Managing Director, RCI Asia Pacific

RCI announced the appointment of Jonathan Mills to the position of managing director of its Asia Pacific region. Mills will serve as a member of RCI's senior leadership team, leading the execution of strategic priorities across the Asia Pacific market. He will be responsible for driving business growth while delivering value to RCI(R) members and affiliates in this thriving region. He will be based out of RCI's Singapore office, and will report directly to Gordon Gurnik, president of RCI. Mills' previous experience includes a decade-long tenure with InterContinental Hotels Group (IHG), where he most recently served as head of Operations for Holiday Inn Express and IHG Shared Services based in Bangkok, Thailand. During his 25 year career, he has also worked for renowned companies such as Forte & Le Meridien Hotels and Resorts, Sodexho Prestige and Hilton International.

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