January 18, 2017 11:37 AM ET

Commercial Services and Supplies

Company Overview of Aegis Limited

Company Overview

Aegis Limited provides information technology and business process outsourcing (BPO) services. The company offers BPO services such as customer lifecycle management services through voice, mail, chat, and social media monitoring and engagement tools; finance and accounting services including order to cash, procure to pay, record to report, tax, and business analytics services; HR outsourcing services including recruitment and selection, workforce automation, payroll administration, learning and development, and performance and rewards management; and spend management services such as consulting, outsourcing, and infrastructure services. Its enterprise applications offer solutions for enterpr...

Essar House

11 KeshavraoKhadyeMarg


Mumbai,  400034


Founded in 1992


91 22 6733 5000


91 22 2495 4490

Key Executives for Aegis Limited

Global Chief Executive Officer and Member of the Board of Directors
Global Chief Financial Officer
Age: 73
Chief Executive Officer of Far East and President of Global M&A and Strategy
Chief Executive Officer of Australia
Chief Operating Officer of (Asia), President of Global Shared Services, and Executive Vice President - International
Compensation as of Fiscal Year 2016.

Aegis Limited Key Developments

Essar May Sell Assets At Lower Valuations

Essar Global Holdings Limited may be forced to sell some of its prized assets at valuations lower than previously sought. While the group is currently in talks with potential investors to sell part of the promoters' stake in Essar Steel India Limited, sources say that it is also exploring options to raise additional funds by diluting stake in other group companies, which include Aegis Limited and Essar Ports Limited. While both Aegis and Essar Ports have been on the block for a while now, sources say that a deal is yet to materialize due to differences over valuation. While Aegis's US operations were sold for $610 million in 2014, the group was also looking for a buyer for the remaining operations across India, Sri Lanka, Malaysia, Australia, South Africa, Peru, Argentina, Saudi Arabia and the UK but could not strike a deal because Aegis's profits had dipped significantly after sale of the US arm. With Aegis again turning marginally profitable recently, sources say that Essar Group has once again begun looking for a buyer. Similarly, sources added that Essar was in talks with Adani Enterprises Limited (BSE:512599) sometime back to sell part stake in Essar Ports but there too talks did not fructify over a valuation mismatch. A senior Essar group employee, who did not wish to be identified, told FE that the group is looking at options to sell part of Essar Ports stake to investors in Essar Steel and Essar Oil Ltd. since the port assets are largely captive units mainly catering to these two companies. When contacted an Essar spokesperson denied any plans of either a stake sale or completely exiting Aegis. "Aegis is hiring more employees to expand its operations and there are no plans to sell any stake in the company," the spokesperson added.

Hutch Sri Lanka Selects Aegis Limited to Provide Telecom BPM for Sri Lanka

Aegis Limited announced that it has entered into a strategic relationship with Hutch Sri Lanka to provide Customer Lifecycle Management across Sri Lanka. Under the terms of the new contract, Aegis will provide a comprehensive spectrum of Telecom BPM solutions to Hutch including seamless multi-lingual customer experience management. The carve-out transaction includes transfer of customer management operations from Hutch facilities in Sri Lanka to Aegis' customer experience center in Colombo. This engagement would also require Aegis to rebadge the existing Telecom business unit covering over 65 employees across its BPM operations in Sri Lanka. This engagement further strengthens Aegis' partnership with Hutch Sri Lanka, as the company has been managing documentation, automation and digitizing services of its new subscriber applications for over 2 years. By outsourcing specialized functions of this nature, Hutch not only enjoys substantial cost savings through economies of scale, as a result it also allows the organization to channel more of its resources on its core business. With over 3 decades of sustained leadership in managing global Telecom companies, Aegis' deliverable would also include use of advanced customer experience methodologies and tools, Quality and technology platforms.

Recent Private Companies Transactions

No transactions available in the past 12 months.

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