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September 02, 2015 8:56 AM ET

Internet Software and Services

Company Overview of Scout Analytics, Inc.

Company Overview

Scout Analytics, Inc. provides cloud-based recurring revenue management solutions that enable information services, media publishing, and Software-as-a-Service companies to understand how customers engage with their online content. The company offers Scout Analytics platform that transforms usage data into predictive analytics for customer renewal behavior and trial conversions. Its platform includes Scout Link, a service that streamlines data integration using data-exchange tools; Scout Hub, a predictive analytics service that helps to explore and identify correlations between customer engagement and recurring revenue; and Scout Playbooks, an automation service that uses rules to trigger an...

1180 NW Maple Street

Suite 330

Issaquah, WA 98027

United States

Founded in 2002





Key Executives for Scout Analytics, Inc.

Senior Vice President of Engineering and Client Services
Senior Vice President of Engineering and Client Services
Compensation as of Fiscal Year 2015.

Scout Analytics, Inc. Key Developments

Scout Analytics, Inc. Announces Revenue Results for the Year 2013; Provides Revenue Guidance for the Year 2014

Scout Analytics, Inc. announced revenue results for the year 2013. For the year, the company generated GAAP revenue of approximately $5.4 million, primarily in recurring subscription to their technology solutions. For the year 2014, the company expects revenue growth guidance of 13% to 15%.

ServiceSource International, Inc., Scout Analytics, Inc. - M&A Call

To discuss the acquisition and to provide an update on certain of its financial and operating results for the year and quarter ended December 31, 2013

GenomeWeb Selects Scout Analytics's Scout Sales to Improve Subscription Renewal Performance

Scout Analytics(TM) announced that GenomeWeb has selected Scout Sales to improve subscription renewal performance. By harnessing customer usage data, Scout Analytics provides GenomeWeb with predictive analytics to identify renewal, cross-sell, and up-sell opportunities based on the value each individual customer is receiving. To meet customer needs and deliver a higher level of value, GenomeWeb decided to change its rate plan structure. The company was also expanding its market and customer base and needed a solution to identify compliance concerns when customers were not using the product in accordance with subscription terms. GenomeWeb selected Scout Sales for its predictive analytics and best practices Playbooks, which enables companies to maximize renewal performance and expand customer reach. With Scout Sales, GenomeWeb can utilize predictive analytics and metrics to identify customer renewal opportunities. Scout Sales integrates usage data with all other sources of customer engagement data to ensure GenomeWeb has a complete 360-degree view of each customer, subscription and user. Additionally, Scout Sales Playbooks offers GenomeWeb predefined best practices for compliance resolution, up-sells and retention to help develop the best strategy to maximize customer lifetime value. With Scout Sales, GenomeWeb can also automate account management tasks and use rules to activate and monitor customer engagement processes across multiple systems, including renewal status, closing strategies and identify compliance issues.

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