Internet Software and Services
Company Overview of Interactions LLC
Interactions LLC provides a hosted interactive voice response (IVR) service that enables companies to interact with their customers. Its solutions include HumanTouch, a platform for automated voice and other interactive systems that engages customers in a conversation; and voice, mobile, web, and consumer electronic interactions. The company serves various financial services and technology industries. Interactions LLC was founded in 2004 and is based in Franklin, Massachusetts with a technology center in Carmel, Indiana, as well as additional offices in Austin, Texas; and Franklin, Massachusetts.
31 Hayward Street
Franklin, MA 02038
Founded in 2004
Key Executives for Interactions LLC
Chief Executive Officer, President and Director
Executive Vice President of Operations
Executive Vice President of Marketing
Executive Vice President of Strategic Accounts
Compensation as of Fiscal Year 2015.
Interactions LLC Key Developments
Interactions Selects Laurie Giandomenico as Senior Vice President of Marketing
Dec 4 13
Interactions announced that Laurie Giandomenico has joined the company as SVP of Marketing. Giandomenico, with more than 20 years of executive marketing and management consulting experience, will lead all marketing activities. Giandomenico most recently served as Vice President of Marketing at EnerNOC. Prior to EnerNOC, Giandomenico founded Rocket Strategy Consulting. Giandomenico began her executive career at McKinsey & Company, followed by the boutique marketing consultancy Vivaldi Partners where she worked with pioneering marketing thought leaders. She then served as a partner at EffectiveBrands. During this time she worked for several Fortune 500 clients in both B2B and B2C businesses ranging from companies such as Siemens, Schlumberger, and eBay to Bristol Myers Squibb, Unilever, and Starbucks. Laurie began her career as an electrical engineer for a government think tank, The MITRE Corporation, where she worked as a member of the technical staff.
Interactions Corporation Appoints Michael Wilens to the Board of Directors
Oct 17 13
Interactions Corporation announced that Michael Wilens, a Special Advisor at Fidelity Investments, was elected to Interactions' board of directors. Wilens also serves as a board director of COLT Telecom, ProBuild and Exemplify. Wilens joined Fidelity Investments in June 2008 as the president of Fidelity Management & Research Company (FMRCo), and currently serves as a special advisor to senior Fidelity leadership. In this capacity, he provides executive oversight to a variety of Fidelity business units including Fidelity Charitable, the Fidelity Center for Applied Technology (FCAT), Fidelity Business Consulting, XTRAC Solutions, Enterprise Talent, and Enterprise Account Management.
Thomas Holler Joins Interactions' Board of Directors
Oct 8 13
Interactions Corporation announced that Thomas Holler, Executive Vice President and Chief Strategy Officer at Virtusa Corp., was elected to Interactions' board of directors. Mr. Holler joined Virtusa Corp. in October 2001 as Chief Financial Officer, Executive Vice President of Finance, Secretary and Treasurer. In October 2008, Holler was then named Executive Vice President and Chief Operating Officer. Since May 2011, he has served as Executive Vice President and Chief Strategy Officer.
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