February 27, 2017 4:56 PM ET

Software

Company Overview of BMC Software, Inc.

Company Overview

BMC Software, Inc. develops software that provides system and service management solutions for enterprises in the United States and internationally. It operates in two business units, Enterprise Service Management (ESM) and Mainframe Service Management (MSM). The ESM business unit offers solution suites for availability and performance management, event management, service impact management, and capacity optimization; for provisioning, configuration change, and compliance automation for servers, networks, applications, and databases; for service desk, incident management, service request management, problem management, asset management, service level management, change and release management...

2103 CityWest Boulevard

Houston, TX 77042

United States

Founded in 1980

6,700 Employees

Phone:

713-918-8800

Fax:

713-918-8000

Key Executives for BMC Software, Inc.

Chief Executive Officer and President
Age: 45
Chief Financial officer and Senior Vice President
Age: 55
President of ZSolutions Optimization
Age: 64
Chief Customer Officer and President of Customer Success
Age: 54
President of Workload Automation
Compensation as of Fiscal Year 2016.

BMC Software, Inc. Key Developments

The Barry Callebaut Group Sweetens Service Management and Self Service IT with BMC's Cloud-Based Remedyforce

BMC announced that the Barry Callebaut Group has turned to BMC's Remedyforce solution – built on the Salesforce platform – to drive efficiency, transparency, and reduce costs with a shared services IT model. The Barry Callebaut Group is organized into geographic business units based in Europe, Africa, Asia/Pacific, and the Americas, with centralized corporate functions supporting those business units. To ensure the delivery of leading IT services around the globe, the company is embracing digital service management, standardizing and centralizing processes and technologies on BMC's Remedyforce solution to deliver comprehensive service management functionality via the cloud. With BMC's Remedyforce digital service management, the company empowers stakeholders with a self-service portal for reporting issues, asking questions, and requesting equipment and services from anywhere in the world. Automated workflows seamlessly route the majority of tickets to the right people without any intervention by the help desk, enabling the IT team to focus on more strategic priorities in order to drive the company's top-line growth.

Barry Callebaut Group Selects BMC's Remedyforce solution

Barry Callebaut Group has turned to BMC's Remedyforce solution - built on the Salesforce platform - to drive efficiency, transparency, and reduce costs with a shared services IT model. The Barry Callebaut Group is organized into geographic business units based in Europe, Africa, Asia/Pacific, and the Americas, with centralized corporate functions supporting those business units. To ensure the delivery of leading IT services around the globe, the company is embracing digital service management, standardizing and centralizing processes and technologies on BMC's Remedyforce solution to deliver comprehensive service management functionality via the cloud. The company established a European Shared Service Center that uses Remedyforce not only to modernize resolution of IT incidents and requests, but also to deliver digitally enabled support for HR, finance, supply chain, and transport.

Anne Arundel County Public School System Uses BMC's Remedy Service Management Suite Solution

BMC Software announced that the Anne Arundel County Public School (AACPS) system is using BMC's Remedy Service Management Suite solution to ensure the rapid rollout and high availability of digital learning technologies. The Remedy solution enables AACPS support teams to manage more devices at a lower cost and automate key operational functions such as tracking correspondence, triggering emergency notifications, and scheduling monthly tasks. With Remedy, AACPS is now able to handle three times the number of tickets as it did ten years ago, using the solution's ever-expanding list of capabilities to reduce help desk costs by 24%.

Similar Private Companies By Industry

Company Name Region
@RISK, Inc. United States
100Insights, Inc. United States
101 Education, LLC United States
10Pearls, LLC United States
10Six United States

Recent Private Companies Transactions

Type
Date
Target
Bankruptcy
October 17, 2016
Associated Third Party Administrators Inc.
 

The information and data displayed in this profile are created and managed by S&P Global Market Intelligence, a division of S&P Global. Bloomberg.com does not create or control the content. For inquiries, please contact S&P Global Market Intelligence directly by clicking here.

Stock Quotes

Market data is delayed at least 15 minutes.

Company Lookup

Most Searched Private Companies

Company Name Geographic Region
Lawyers Committee for Civil Rights Under Law United States
NYC2012, Inc. United States
Bertelsmann AG Europe
Rush University United States
The Advertising Council, Inc. United States

Sponsored Financial Commentaries

Sponsored Links

Request Profile Update

Only a company representative may request an update for the company profile. Documentation will be required.

To contact BMC Software, Inc., please visit www.bmc.com. Company data is provided by S&P Global Market Intelligence. Please use this form to report any data issues.

Please enter your information in the following field(s):
Update Needed*

All data changes require verification from public sources. Please include the correct value or values and a source where we can verify.

Your requested update has been submitted

Our data partners will research the update request and update the information on this page if necessary. Research and follow-up could take several weeks. If you have questions, you can contact them at bwwebmaster@businessweek.com.