January 30, 2015 4:54 AM ET


Company Overview of Clarabridge, Inc.

Company Overview

Clarabridge, Inc. provides customer experience management solutions for brands. The company implements various solutions that enable businesses to listen, analyze, operationalize, and measure multi-source customer feedback through sentiment and text analytics to create a universal understanding of their customers, partners, and employees; make actionable business decisions with measurable ROI; and collaborate on those decisions with customers. It offers Clarabridge Analyze that enables analysts and administrators to administer, configure, and analyze customer feedback; manage classification and sentiment; and identify the root cause of issues and analyze them for actionable insights. The com...

11400 Commerce Park Drive

Suite 500

Reston, VA 20191

United States

Founded in 2005





Key Executives for Clarabridge, Inc.

Chief Financial Officer
Senior Vice President of Talent & Culture
Chief Product Officer
Senior Vice President of Services
Compensation as of Fiscal Year 2014.

Clarabridge, Inc. Key Developments

Clarabridge, Inc. Appoints Jim Tholen to its Board of Directors

Clarabridge, Inc. announced that BroadSoft CFO Jim Tholen has been appointed to its board of directors. Tholen brings financial, strategic, audit and M&A experience to Clarabridge, which should prove invaluable as the company continues to invest for aggressive growth and market leadership in the CEM sector. As BroadSoft's CFO, Tholen oversees its finance, accounting, human capital, M&A and legal functions. In 2010, he guided BroadSoft to a very successful IPO. Tholen currently serves on the board of directors and as chairman of the audit committee for Millennial Media, and on the board of directors of Spectra Logic.

Clarabridge, Inc. Announces the Release of Clarabridge 6.3

Clarabridge, Inc. announced the release of Clarabridge 6.3, a next generation CEM solution for the enterprise market. The release builds on ongoing momentum from Clarabridge, who helps companies increase customer satisfaction by collecting the voice of the customer from every channel and from there, accurately interpret customer sentiment, and deliver actionable insights to improve customer experience. Available in November, Clarabridge 6.3 will be detailed in November 12, 2014 webinar. Clarabridge 6.3 take advantage of: Restyled and customizable user interface, fast root-cause analysis, bringing context to voice of the customer, additional language capabilities for understanding customer sentiment.

Clarabridge, Inc. Presents at Canaccord Genuity 34th Annual Growth Conference, Aug-14-2014 09:30 AM

Clarabridge, Inc. Presents at Canaccord Genuity 34th Annual Growth Conference, Aug-14-2014 09:30 AM. Venue: InterContinental Hotel, 510 Atlantic Avenue, Boston, MA 02210, United States.

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