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February 11, 2016 9:50 PM ET


Company Overview of Clarabridge, Inc.

Company Overview

Clarabridge, Inc. provides a customer intelligence platform. It offers Clarabridge, a platform that provides dynamic survey tools to capture data; survey customers, employees, Website users, prospects, and influencers; gather feedback through email, IVR, kiosk, QR Code, desktop, mobile, and more; tailor survey experiences to the individual respondent; and deliver branding with custom logos, colors, and designs. Its platform also connects to various sources of feedback through multiple integration paths, as well as enables clients to turn social media into social intelligence; capture the customer’s voice; automatically transcribe customer call recordings from call centers, market research ca...

11400 Commerce Park Drive

Suite 500

Reston, VA 20191

United States

Founded in 2005





Key Executives for Clarabridge, Inc.

Chief Executive Officer and Member of The Board of Directors
Age: 50
Co-Founder, Executive Chairman and President
Chief Financial Officer
Senior Vice President of Talent & Culture
Chief Product Officer
Compensation as of Fiscal Year 2015.

Clarabridge, Inc. Key Developments

Clarabridge, Inc. Announces Management Changes

Clarabridge, Inc. announced that Yuchun Lee, Clarabridge board member for over two years, has transitioned into the role of Chief Executive Officer. In this position, Lee will focus on the company’s day-to-day management and operations, continual strategic growth, as well as leadership of the executive team. As part of the transition, Clarabridge founder Sid Banerjee assumes the role of Executive Chairman, where he continues to provide company vision and direction, manage executive relationships with key current and prospective customers and oversee customer success. Previously, Lee was the founder and CEO of Unica.

Clarabridge, Inc. Expands its Business Globally into Turkey and United Arab Emirates

Clarabridge, Inc. announced that it has further expanded its business globally into Turkey and United Arab Emirates with partners OBASE and CMCS. As a new partner, OBASE will offer the Clarabridge solution to its customers and deliver strategic advisory services along with implementation and deployment of the Clarabridge CX Suite. OBASE will be critical in helping to introduce CEM in the Middle East. By partnering with Clarabridge, CMCS will lead the way in expanding Customer Experience Management principles throughout the world.

Clarabridge Hires Sal Uslugil as Chief Revenue Officer to Head Global Sales

Clarabridge, Inc. announced that it has hired Sal Uslugil as Chief Revenue Officer to lead worldwide sales operations as the company executes on plans for rapid domestic and international expansion. With more than 19 years of progressive responsibility leading organizations in technology, Uslugil leads enterprise sales, pre-sales, sales operations, business development, strategic alliances, and channel sales for Clarabridge. Before joining Clarabridge, Uslugil held various management and executive roles at MicroStrategy, including running their North American Sales for four years.

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