Company Overview of Clarabridge, Inc.
Clarabridge, Inc. provides a customer intelligence platform. It offers Clarabridge, a platform that provides dynamic survey tools to capture data; survey customers, employees, Website users, prospects, and influencers; gather feedback through email, IVR, kiosk, QR Code, desktop, mobile, and more; tailor survey experiences to the individual respondent; and deliver branding with custom logos, colors, and designs. Its platform also connects to various sources of feedback through multiple integration paths, as well as enables clients to turn social media into social intelligence; capture the customer’s voice; automatically transcribe customer call recordings from call centers, market research ca...
11400 Commerce Park Drive
Reston, VA 20191
Founded in 2005
Key Executives for Clarabridge, Inc.
Co-Founder, Chief Executive Officer, President and Director
Senior Vice President of Talent & Culture
Senior Vice President of Global Services and Support
Compensation as of Fiscal Year 2014.
Clarabridge, Inc. Key Developments
Clarabridge Mulls Acquisitions
May 21 15
Clarabridge, Inc. will continue to consider acquisitions as a means of staying competitive, with the possibility of video and image analytics down the line.
Clarabridge, Inc. Announces Executive Changes
Apr 30 15
Clarabridge, Inc. announced that it has expanded its global services practice. The company recently hired two new executives to its senior services leadership team -- Koren Stucki and Dale Roberts. Together, they bring nearly three decades of expertise in CEM to Clarabridge. The expanded services organization will better help Fortune 1,000 clients design, build and operationalize their customer analytics programs, and deploy enterprise-wide solutions powered by Clarabridge's world class CEM platform The Clarabridge global services organization focuses heavily on helping businesses scale their CEM programs and solutions across complex, global enterprises. As part of this strategy, Clarabridge hired Koren Stucki as Vice President of CEM Consulting and Dale Roberts as Vice President of Enterprise Services, EMEA. Koren Stucki is a noted industry veteran with extensive experience in service innovation, Voice of the Customer (VoC), and Voice of the Employee (VoE) programs. Over the past 15 years, she has built several CEM organizations and programs for Fortune 100 and start-up businesses and has served as a consultant to global companies and non-profit organizations. Based out of Clarabridge's London office, Dale Roberts has been advising global businesses on analytics and organizational decision-making for nearly two decades. Prior to joining Clarabridge, Roberts was the Vice President of Professional Services of Artesian Solutions.
Clarabridge, Inc. Appoints David Tweddle as Senior Vice President of EMEA Sales
Mar 19 15
Clarabridge, Inc. announced the appointment of David Tweddle as Senior Vice President of EMEA Sales. Tweddle joins Clarabridge's senior team after more than 15 years as the Vice President of UK Commercial Sales at Oracle, where he led a number of businesses delivering customer value from Services, Support, Application, Technology and SaaS solutions. At Clarabridge, Tweddle will drive the overall growth strategy for the Europe, Middle East and Africa regions.
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