October 25, 2016 1:43 AM ET

Internet Software and Services

Company Overview of Carrier IQ, Inc.

Company Overview

Carrier IQ, Inc. provides mobile intelligence solutions for mobile network operators, device manufacturers and vendors, mobile application providers, subscribers, and market research companies globally. Its mobile intelligence solutions provide insight to common industry problems, such as reducing care call costs for smartphones; identifying where to increase capacity; plotting the coverage and usage of LTE, Wi-Fi, and 3G networks; and understanding the performance impact of applications on the network. The company’s solutions include iQ Care that provides customer service representatives with a detailed and current view of individual consumer’s device configuration, usage history, and user ...

640 West California Avenue

Suite 100

Sunnyvale, CA 94086

United States

Founded in 2005





Key Executives for Carrier IQ, Inc.

Chairman, Chief Executive officer and President
Chief Technology Officer
Vice President of Asia Pacific
Compensation as of Fiscal Year 2016.

Carrier IQ, Inc. Key Developments

Carrier iQ and Symphony Teleca Corporation Collaborate to Enhance the Customer Experience Across the Internet of Things

Carrier iQ announced a collaboration agreement with Symphony Teleca Corporation designed to help customers leverage emerging IoT technologies and analytics. Mobile network operators and device manufacturers are increasingly launching customer experience programs that require intelligence sourced directly from mobile devices in order to deliver a more personalized consumer experience. This trend will only increase as the capabilities of the Internet of Things develop. The more quickly network operators and device manufacturers are able to understand how consumer-facing IoT devices perform through analytics, the better they can innovate, collaborate, improve consumer experiences, and enrich personal interactions - ultimately driving new revenue streams. Symphony Teleca and Carrier iQ are working together to address these needs by helping customers leverage emerging IoT technologies, and by using device-sourced analytics to quickly create optimized brand experiences. Carrier iQ’s Mobile Intelligence System leverages the power of big data and advanced analytics to improve the experience of mobile consumers. The company’s Mobile Intelligence System includes distributed device software that securely sources, aggregates, filters, and communicates metrics from millions of individual devices to Carrier iQ’s big data platform, where a variety of analytics transform those metrics into KPIs and actionable insights. Symphony Teleca will leverage its expertise in the development of advanced, embedded mobile device solutions, and provide consulting and rapid integration services that accelerate the deployment and adoption of Carrier iQ’s solutions.

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