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April 19, 2015 12:59 AM ET

Internet Software and Services

Company Overview of SurveyMonkey Inc.

Company Overview

SurveyMonkey Inc. provides online survey software to create polls and survey questionnaires. Its software enables users to customize survey questions, distribute questionnaire on the Web, and collect responses in real time. The company’s software also provides analyzing tools that help users to turn survey data into insights and create professional reports. In addition, it offers survey services, including buy survey responses, buy a multi-user account, get benchmarks, mobile app, partner integrations and API, survey programming, surveys in Salesforce, take surveys, telephone surveys, and online forms. The company serves customers that include businesses, academic institutions, and organizat...

101 Lytton Avenue

Palo Alto, CA 94301

United States

Founded in 1999

Phone:

650-543-8400

Fax:

650-289-0335

Key Executives for SurveyMonkey Inc.

Chairman of the Board and Chief Executive Officer
Age: 46
President and Chief Technology Officer
Chief Financial Officer and Chief Operating Officer
Vice President, General Counsel and Secretary
Senior Vice President and General Manager of Surveymonkey Audience
Compensation as of Fiscal Year 2014.

SurveyMonkey Inc. Key Developments

SurveyMonkey Inc. Launches New Data Platform for Businesses

SurveyMonkey launched SurveyMonkey Benchmarks, a powerful new data offering to help organizations of all sizes understand how their performance stacks up to peers, competitors and companies of similar size. The new product will launch with benchmarks for website feedback, customer satisfaction, employee engagement and customer loyalty. SurveyMonkey Benchmarks aggregates and anonymizes some of the company’s 3 million daily survey responses to create powerful industry indexes by industry, location and company size. Customers are able to access the quality benchmarks, easily compare and download their individual business scores against other organizations, and identify best practices, areas for improvement and devise a course of action moving forward. The benchmarks are refreshed quarterly and are affordable for companies of all sizes – from small businesses to the Fortune 500. SurveyMonkey Benchmarks measures four categories of metrics: employee engagement, which helps businesses understand the levels of engagement at the office, and pinpoint how to make improvements and increase employee satisfaction; customer satisfaction, which allows companies to see how satisfied their own customers are compared to those of their competitors; net promoter scores (NPS), a valuable metric which looks at whether or not customers are recommending a product, service, company or brand to others; and website feedback.

SurveyMonkey Mulls Acquisitions

SurveyMonkey Inc. intends to pursue acquisitions. The company has raised $250 million in funding. The financing will be used to bolster the company's ability to pursue future M&A transactions, as well as to provide an opportunity for existing investors and employees to sell some of their equity. "As SurveyMonkey continues to grow and seek new opportunities, we are excited to add a range of institutional investors to our already sophisticated investor base. We plan to use some of the new capital to pursue potential acquisitions as well as provide meaningful liquidity to our employees and investors who have shared in our growth over the years," said Dave Goldberg, Chief Executive Officer or SurveyMonkey.

SurveyMonkey to Open an Office in Dublin

SurveyMonkey is to open an office in Dublin and will take on more than 50 people over the next 12 months. The new employees will support the company's Irish and European customers, and will join the firm's existing international team who are moving to Dublin from Lisbon.

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