Company Overview of Amdocs, Inc.
Amdocs, Inc. provides software solutions and services to communications, entertainment, and media service providers. It offers customer management, revenue management, network control, digital lifestyle, network functions virtualization, centralized management and optimization, unified foundation, advertising and media, operations support systems, and compact customer experience solutions. The company also provides testing, consulting, managed, and system integration services. In addition, it offers customer experience solutions, mobile financial services, solutions for software-powered networks, cable and satellite solutions, and advertising and media solutions. Further, the company provide...
1390 Timberlake Manor Parkway
Chesterfield, MO 63017-6058
Founded in 1982
Key Executives for Amdocs, Inc.
Director of Global Public Relations
Compensation as of Fiscal Year 2015.
Amdocs, Inc. Key Developments
Crnogorski Telekom a.d. Deploys Amdocs, Inc.'s Business Support System Solution
Feb 11 16
Amdocs Inc. has announced that Crnogorski Telekom a.d. has deployed an Amdocs business support system, or BSS, solution to consolidate systems across fixed, wireless, internet and IPTV lines of business, and manage convergent charging for both prepaid and postpaid billing. The solution includes multiple products from the Amdocs CES 9 portfolio spanning convergent charging, billing, resource management, ordering, customer management and a centralized master product catalog to provide Crnogorski Telekom with a single view of the customer and access to customer service and interaction information in real time. The migration from legacy technology to Amdocs software was completed in just 48 hours from initiation.
G-Xchange, Inc. to Upgrade GCash Money Services with Amdocs, Inc.'s MFS Solution
Feb 11 16
Amdocs Inc. has announced that Globe Telecom Inc., through its wholly-owned subsidiary, G-Xchange, Inc., or GXI, will upgrade its GCash mobile money services with the new version of the Amdocs Mobile Financial Services, or MFS solution. The upgrade will enable GXI to expand and scale up its capabilities to address evolving mobile financial services market needs such as delivering bulk payment services for salaries and government disbursements. Amdocs' MFS solution has been powering GCash money services since 2004. With this latest solution, GXI will be able to deliver services faster and more efficiently, with a seamless customer experience across multiple touch points as well as improved analytics to view and manage their transactions. Besides upgrading GXI's system, Amdocs will also provide end-to-end delivery services including project scope analysis, development, deployment, testing, capacity analysis and ongoing support services.
Amdocs, Inc. Announces the Launch of Amdocs CEC 9.3
Jun 24 15
Amdocs, Inc. has announced the launch of Amdocs CES 9.3, a new portfolio release introducing new solutions for online commerce, interactive bills, big data marketing, care and network analytics, as well as cross-portfolio enhancements to improve system performance. Amdocs CES 9.3 spans industry-specific business and operational support systems (B/OSS) and network control and optimization systems. Continuing to build on strong portfolio integration, Amdocs CES 9.3 enables service providers to respond to the multi-dimensional market demands that are driving The New World of Customer Experience, an era where service providers are expected to offer innovative and personalized services, delivered consistently across channels and with a seamless network service experience. This latest portfolio release also accelerates business value for service providers by streamlining complex operating environments, driving cost reduction and speeding time to market for new products and services. Amdocs Commerce solution allows service providers to quickly create, manage and sell multi-play communications services bundled with hard goods, across all online channels, to both existing customers and anonymous online shoppers. The solution supports purchase and re-contracting flows, from discovery to delivery, through a single all-inclusive catalog and customer-facing system. Amdocs Omni-Channel Billing Experience solution adds new interactive HTML email bill capabilities and multi-channel bill distribution. Customers can now easily access bill information and drill down into usage and charges in both online and offline modes. Customers can also pay or dispute charges and explore personalized promotion offers from the online bill. Amdocs' expanded big data analytics offering includes new applications targeted to help service providers effectively extract and manage data from multiple sources and generate actionable insights to improve marketing and customer care operations.
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