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February 09, 2016 11:10 PM ET


Company Overview of Amdocs, Inc.

Company Overview

Amdocs, Inc. provides software solutions and services to communications, entertainment, and media service providers. It offers customer management, revenue management, network control, digital lifestyle, network functions virtualization, centralized management and optimization, unified foundation, advertising and media, operations support systems, and compact customer experience solutions. The company also provides testing, consulting, managed, and system integration services. In addition, it offers customer experience solutions, mobile financial services, solutions for software-powered networks, cable and satellite solutions, and advertising and media solutions. Further, the company provide...

1390 Timberlake Manor Parkway

Chesterfield, MO 63017-6058

United States

Founded in 1982





Key Executives for Amdocs, Inc.

Director of Global Public Relations
Compensation as of Fiscal Year 2015.

Amdocs, Inc. Key Developments

Amdocs, Inc. Announces the Launch of Amdocs CEC 9.3

Amdocs, Inc. has announced the launch of Amdocs CES 9.3, a new portfolio release introducing new solutions for online commerce, interactive bills, big data marketing, care and network analytics, as well as cross-portfolio enhancements to improve system performance. Amdocs CES 9.3 spans industry-specific business and operational support systems (B/OSS) and network control and optimization systems. Continuing to build on strong portfolio integration, Amdocs CES 9.3 enables service providers to respond to the multi-dimensional market demands that are driving The New World of Customer Experience, an era where service providers are expected to offer innovative and personalized services, delivered consistently across channels and with a seamless network service experience. This latest portfolio release also accelerates business value for service providers by streamlining complex operating environments, driving cost reduction and speeding time to market for new products and services. Amdocs Commerce solution allows service providers to quickly create, manage and sell multi-play communications services bundled with hard goods, across all online channels, to both existing customers and anonymous online shoppers. The solution supports purchase and re-contracting flows, from discovery to delivery, through a single all-inclusive catalog and customer-facing system. Amdocs Omni-Channel Billing Experience solution adds new interactive HTML email bill capabilities and multi-channel bill distribution. Customers can now easily access bill information and drill down into usage and charges in both online and offline modes. Customers can also pay or dispute charges and explore personalized promotion offers from the online bill. Amdocs' expanded big data analytics offering includes new applications targeted to help service providers effectively extract and manage data from multiple sources and generate actionable insights to improve marketing and customer care operations.

State Bank of India Selects Amdocs Inc.' Mobile Financial Services Solution

Amdocs Inc. has announced that State Bank of India, or SBI, has selected Amdocs' Mobile Financial Services solution to offer mobile financial services to India's unbanked and under-banked population, using the mobile network of Bharat Sanchar Nigam Limited, or BSNL. The solution will be delivered under a five-year services contract. SBI and BSNL have come together to help the Indian government achieve its goal of providing banking services to 75 million households, including millions of households in rural India. The Amdocs Mobile Financial Services solution will enable SBI and BSNL to offer customers of any mobile operator in India the option of owning a mobile wallet account. As a result customers can take advantage of highly secure mobile banking services, such as money transfer and bill payment, as well as pay for airtime recharges. Furthermore, the solution will allow SBI and BSNL to support an extended ecosystem of multiple merchants and business correspondents (credit card companies, utility providers, employers) on the mobile network, enabling easy payment and top-up transfers to third parties. Amdocs' Mobile Financial Services solution also includes a dedicated set of services, spanning consulting, implementation, systems integration, software and hardware operation, and maintenance. Triotech will own the overall project management, including developing the end customer and retail application and portal, retail channel management and Tier 1 and 2 services.

Liberty Global Deploys Amdocs Compact Convergence Solution

Amdocs Inc. has announced that Liberty Global plc has deployed Amdocs Compact Convergence to support the operator's launch of mobile services in Hungary, Switzerland and Netherlands. Delivered by Amdocs under a managed services agreement, Liberty Global's deployment supports the company's expansion into quad-play, adding mobile services to its existing broadband, fixed line and Pay-TV offerings. With Hungary, Switzerland and Netherlands already live, Liberty Global has launched three national mobile virtual network operators (MVNOs) on the single, multi-tenant platform, at low cost and with reduced time to market. Each MVNO can manage its own mobile service offerings; define product portfolio and tariffs while taking advantage of a common platform to speed delivery. Amdocs has integrated this MVNO platform with existing Amdocs business support systems (BSS) and interfaced to third-party BSS and customer-facing systems to provide Liberty Global with a single view of the customer and enable a single bill across all lines of business.

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