October 24, 2016 12:41 AM ET


Company Overview of Amdocs, Inc.

Company Overview

Amdocs, Inc. provides software solutions and services to communications, entertainment, and media service providers. It offers customer management, revenue management, network control, digital lifestyle, network functions virtualization, centralized management and optimization, unified foundation, advertising and media, operations support systems, and compact customer experience solutions. The company also provides testing, consulting, managed, and system integration services. In addition, it offers customer experience solutions, mobile financial services, solutions for software-powered networks, cable and satellite solutions, and advertising and media solutions. Further, the company provide...

1390 Timberlake Manor Parkway

Chesterfield, MO 63017-6058

United States

Founded in 1982





Key Executives for Amdocs, Inc.

Director of Global Public Relations
Compensation as of Fiscal Year 2016.

Amdocs, Inc. Key Developments

Amdocs Introduces New Enhanced Digital Services

Amdocs Inc. has introduced an array of new enhanced services, to reportedly help speed service providers' transition from traditional to digital business models. Designed to enable service providers to thrive in the new world of digital immediacy, the enhanced services complement the company's latest product portfolio release, Amdocs CES 10 (also announced today), to accelerate the pace of service provider digital transformation. Amdocs' enhanced services - which can be used together with, or independently of, Amdocs CES 10 - provide the right strategies, technologies and capabilities to support the cycle of change that service providers must navigate as they evolve from present networks to the "digital-first" stance that consumers and businesses demand. The services directly address a need highlighted in recent Amdocs independent research, which found that service providers believe they are not transforming quickly enough to meet the demands of the digital era. The new services allow service providers to address the key business imperatives for digital success: evolving the customer experience across digital dimensions, creating more diversified businesses, becoming data-empowered, and achieving service agility. Amdocs Digital Business Strategy helps service providers define a clear strategy - leveraging their existing core capabilities, as well as the latest technology and business models - and then execute on it. Working with Amdocs Digital Services, service providers will be able to improve online customer experiences and digital-channel adoption and monetization via front- and back-end design and development of mobile and Web experiences, supported by digital enablement services from Amdocs, (including digital testing and integration services). Amdocs offers a suite of new services under its digitized Order to Activation portfolio to orchestrate, deliver and fulfill new service orders across multiple channels, systems and domains to help service providers accelerate new revenue streams from growth segments (such as enterprise and multi-play bundles), new business models via merger and acquisition synergy and partnership, and new services beyond telecom such as the Internet of Things (IoT). Amdocs Academy is a cloud-based, data-empowered learning platform that offers new mobile app users quick, relevant, online self-learning capabilities to boost first-time app experiences of service provider customers. It also identifies knowledge gaps among service provider personnel and pushes personalized content which aligns with individual role and knowledge requirements. Amdocs Document Management is a cloud-based managed service for end-to-end document-lifecycle management, pre-integrated with the service provider's B/OSS environment and focused on the evolution from manual paper handling into fully integrated e-form processes.

Crnogorski Telekom a.d. Deploys Amdocs, Inc.'s Business Support System Solution

Amdocs Inc. has announced that Crnogorski Telekom a.d. has deployed an Amdocs business support system, or BSS, solution to consolidate systems across fixed, wireless, internet and IPTV lines of business, and manage convergent charging for both prepaid and postpaid billing. The solution includes multiple products from the Amdocs CES 9 portfolio spanning convergent charging, billing, resource management, ordering, customer management and a centralized master product catalog to provide Crnogorski Telekom with a single view of the customer and access to customer service and interaction information in real time. The migration from legacy technology to Amdocs software was completed in just 48 hours from initiation.

G-Xchange, Inc. to Upgrade GCash Money Services with Amdocs, Inc.'s MFS Solution

Amdocs Inc. has announced that Globe Telecom Inc., through its wholly-owned subsidiary, G-Xchange, Inc., or GXI, will upgrade its GCash mobile money services with the new version of the Amdocs Mobile Financial Services, or MFS solution. The upgrade will enable GXI to expand and scale up its capabilities to address evolving mobile financial services market needs such as delivering bulk payment services for salaries and government disbursements. Amdocs' MFS solution has been powering GCash money services since 2004. With this latest solution, GXI will be able to deliver services faster and more efficiently, with a seamless customer experience across multiple touch points as well as improved analytics to view and manage their transactions. Besides upgrading GXI's system, Amdocs will also provide end-to-end delivery services including project scope analysis, development, deployment, testing, capacity analysis and ongoing support services.

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