August 25, 2016 10:26 AM ET

IT Services

Company Overview of arvato AG

Company Overview

arvato AG, an international technology service provider, provides business process management solutions. It offers digital marketing, financial, customer relationship management (CRM), and supply chain management, and information technology solutions; and services related to the creation and distribution of printed products and digital storage media. The company also provides after sales solutions that include recommerce lifecycle management, and repair and refurbishment services; CRM and customer services; E-Commerce solutions, such as omni-channel solutions and E-fulfillment services; and corporate information management services, such as after sales information management, marketing procu...

An der Autobahn 22

Guetersloh,  33333


Founded in 1835


49 5241 527 6000


49 5241 527 6001

Key Executives for arvato AG

Chief Executive Officer and Member of Management Board
Age: 52
Chief Financial Officer and Member of Management Board
Age: 40
Chief Executive Officer of E-Commerce Unit
Age: 52
Chief Executive Officer of Americas
Member of Executive Board
Age: 53
Compensation as of Fiscal Year 2016.

arvato AG Key Developments

Arvato and Blue Prism Partner to Bring Robotic Process Automation to Local Government

Arvato has entered a strategic partnership with Blue Prism to offer Robotic Process Automation (RPA) to help councils deliver back-office transformation. The partnership will see Arvato use the cutting-edge automation software to provide local authorities with an end-to-end solution of identifying, designing, building and monitoring automated processes, providing RPA-as-a-service and consultancy and training. Arvato will use the innovative technology to help current and future clients in local government automate transactional back office functions, such as revenues and benefits, HR, payroll and finance, increasing process speed and efficiency while freeing up employees to deliver front-line services. RPA uses software to create an agile, virtual workforce which mimics human processing of repetitive labour-intensive tasks. It follows rule-based business processes and interacts with systems in the same way that people do. The move follows a successful implementation of the technology within Arvato’s partnership with Sefton Metropolitan Borough Council. RPA is completing back office processes with 100% accuracy while making significant savings on resource – for example, in the revenues and benefits department the time taken to input a council tax direct debit has been reduced from five minutes to less than one. Employee satisfaction has also increased as a result of removing the mundane tasks from staff’s day-to-day routine.

TeliaSonera Reportedly To Sell Sergel

TeliaSonera Aktiebolag (publ) (OM:TLSN) is looking to sell Sergel Kredittjänster AB between €150 million to €200 million, according to sources. Intrum Justitia AB (OMS:IJ), arvato AG and Lindorff Group AB are the potential bidders for it.

Arvato Announces Executive Changes

At its meeting held on July 10, 2015, the Bertelsmann Supervisory Board appointed Fernando Carro to the Bertelsmann Executive Board as CEO of Arvato with immediate effect. The appointment is connected to an evolution of the Arvato division that will give greater entrepreneurial independence to Arvato's Solution Groups and accelerate decision-making processes. Arvato's Solution Groups will report directly to Fernando Carro and will be supported by the central departments at Bertelsmann Corporate. Further to these changes, the Arvato Executive Board will be disbanded and replaced by a management team consisting of Arvato CEO Fernando Carro and Arvato CFO Rolf Hellermann, who takes over this function in addition to his role as Head of Bertelsmann's Corporate Controlling and Strategy department at the Corporate Center.

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